Reviews (100)
Good food. Excellent coffee. Very nice Vietnamese coffee. Right in side and the patio was locked, but it was ok.
Says open at 5am but it wasn't
The Coffee machine was broken and we wait around 15 minutes, even we order in advance
Friendly, fast, and their hibiscus water is delicious!!!
So close to my hotel. Very convenient and very good coffee!
I used to love coming to Coffee Bean over Starbucks because of how good and well made coffee drinks were. This Coffee Bean cafe really was a disappointment. The workers don't listen to you and constantly give you the wrong order. Today I asked for a regular coffee with half n' half and 2 Splenda on the side. They put the cream and Splenda on the side. I let it be and put it in myself. While I was mixing I found a piece of plastic in my drink. I had another incident where I ordered two coffees and the coffees were made wrong and when I spoke to the manager he said, "I didn't make your coffee drinks. find out who made them and ask them." I don't believe that was a very management appropriate response to an issue. He should have been keeping track of his employees and orders from the customers. I don't think I'm going back to Coffee Bean ever again because of this and several other experiences. I hope corporate sees this and hires better workers and management to get this place back the way I once was.
The grilled cheese is basically dry microwaved bread... I think there is cheese between the two slices? Can't tell. The coffee is ok but the staff is NOT friendly or helpful or welcoming or in any way in a customer service mindframe. Worst place to get coffee to start your day. The environment feels hectic and chaotic. The staff seem annoyed that you're there. The coffee is decent but the food is just plain awful. Can't recommend this place. 👎
I go to many Coffee Bean and they are all clean, good Coffee.
Love this spot! Right by our hotel. Walked to get coffee and breakfast on our way walking to Disneyland. It was easy, convenient, and we had a great breakfast sandwich with delicious coffee and chai tea lattes! We will be back! I highly recommend! Staff was great!
I like that place, it looks nice and in very touristic area.. I walk to there from time to time and enjoy having a hot drink there
Either the phone doesn't work or I keep getting hanged up on
They offer more and are better than the other big guys, I think
Bad service and ok coffee
Parking is horrible, staff are extremely rude, Chai had to be remade because I said no foam and they forgot. Second drink was good. Tastes better than Starbucks but, staff all had a cranky attitude. Don't work in a coffee shop if you don't like customer service.
When you think of hamburgers do you only think of McCdonalds?
Inattentive dude with beanie rang us up, immediately forgot about our food. We asked ten minutes later, got it 15 minutes later, and were late to Disney land.
Long lines in the morning, but staff was good, and coffee was good.
The actual coffee itself was enjoyable(Hazelnut Latte with Oat) but my experience was marred by a careless oversight by one of the staff members(in part due to the way the store is setup, so not entirely their fault). Take care not to use their washroom unless you want them to opened in the middle of your stay because they cannot keep track of occupancy. To their credit they apologized, but they need to be far more careful in the future with other customers. It was a mistake but easily preventable with a system in place, I dont blame the specific staff member but I do put the establishment at fault for not having a system.
Rudest staff ever. It was my sons birthday and he wanted a pumpkin spice ice blended. I ran in after buying drinks to get napkins because my daughter dropped her drink, and apparently the door didn’t close. One of the off duty employees started complaining about it loudly and wouldn’t shut up. She could have walked over and closed it in the whole 6 seconds I ran back in if she saw it and I didn’t: No one asked if we needed help. I didn’t notice so I just ran over, grabbed napkins and closed the door behind me. Employees were looking at my daughter and I and laughing. Your lucky you have jobs. Disgusting behavior. Take some lessons how to make a drink correctly from the riverside store. You don’t even know what toppings go on what drinks. I’m sad I tipped, as it wasn’t worth it. Avoid this store. I work in hospitality and this isn’t it.
I was there about half an hour ago. Poor customer service,unwelcoming attitude and cold coffee without being asked about sugars and creamers. Will not be back again , for sure!