Zummo's Cafe

Ryley was super friendly and went above and beyond for me yesterday . Thank you so much for your kindness . Had a wonderful experience yesterday . Everything was phenomenal!!!! Definitely will be recommending to my family and friends!

Zummo's blend coffee is one of the best roasts I've ever tried! 😍

Quaint cafe i enjoyed the atmosphere, however the food and drinks were overpriced. The women working there could’ve been friendlier, they both seemed standoffish. Nice to try but won’t be back.

Beautiful atmosphere, nice people but the food was just meh and way overpriced…

Great coffee, mediocre sandwich. Over priced food. Over half hour wait for bagel. Nice lady working register. Other staff appeared short tempered, ate while preparing food and used no gloves. I would recommend just going for coffee, to save on wait and expenses.

I do not like writing negative reviews, but I’m hoping they see this and it’ll help boost their customer service. Stood there waiting in front of the cash register for 20 minutes while nobody greeted me, helped me, or asked if I needed anything. Served 2 people in front of me and looked at me and walked away. The lady finally asked me what I wanted with no enthusiasm or smile. I asked for a white chocolate mocha, she asked if I meant a latte? Sure, I said. Coffee was lukewarm and no flavor whatsoever, sad to say it didn’t live up to its reputation. Honest opinion would be to help and encourage staff to work on customer service skills and be a little more excited to be helping people. I’m also from out of state and was excited to try this coffee shop.

GREATEST COFFEE SHOP IN ALL OF NEPA… EXCELLENT SERVICE. GREAT STAFF… NOT TO MENTION THE FOOD AND COFFEE… 10 stars from me

Zummos is my favorite cafe in NEPA

Love their match lavender latte! So good! And they serve yummy scones too. The cheddar quiche we had was heavenly. A must to visit! Highly recommended!

The only pro for this coffee shop is its atmosphere. Drinks are watered down and do not taste like the advertised specialty flavors (honey lavender, rose, etc.) Today's chai was 70% water. I have made better brews at home in the microwave. The food is similarly poor in quality. My chocolate croissant was burnt yet completely unmelted. The interior boasted a mass of clumpy, tasteless goo. My maple bacon grilled cheese had cheese that was (again) not melted and tough, bland bacon. I recommend Dunkin's maple bacon wake up wrap in lieu of the monstrosity I ate that cost me far too much money.

Lastly, the staff is standoffish, dismissive, and simultaneously sluggish. What kind of barista walks away as you are placing your order? The attitude is uncalled for and makes me wonder if the staff imagines they are serving clientele in Brooklyn instead of the back streets of Scranton. All in all, this place has a lot of wasted potential that I will no longer be witness to.