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4.4

93 reviews

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Outdoor seating
  • Drive-through
  • Takeout
  • Dine-in

Bentley's Coffee Reviews - 93

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jordan Lee

Great smoothies, blended whole frozen fruit. Friendly staff and bright, clean interior. The kids size comes with a marshmallow straw and whip cream if you want. 3 kids and one medium size smoothie for $12.50. I like the strawberry/peach blend with sparkling lemonade smoothie.

Matthew Price

Best place in Salem where there are plenty to choose from. Friendly crew in casual attire who enjoy what they're doing. I always feel at ease when I'm greeted by name and "my usual" is being brewed

Richard Morrow

Bentley's customer service has gone into the trash. I've been a regular customer, (a couple of times a week, but not anymore). I went in today to get a smoothie and wash up in the restroom. But they've instituted a new policy that you must wait in line and pay for your order before you're permitted to wash up. This does nothing but waste valuable time in my schedule. Starbucks tried doing this a few years ago and received such negative national media attention that they had to reverse course. What made it worse was the attitude and manner that the short & stocky hispanic male working the register had when he told me about this. He did everything but say “get out, we don't want you here” as he was telling me about this new policy. “Capital Coffee” is only a block away, and has awesome smoothies AND friendly service (it's where I got mine after leaving Bentley's). There's also a few other restaurants that sell them near by. I've been going to Bentley's since they opened, BECAUSE OF the customer service. Since that's no longer there, I'll just use their competition. I recommend others do the same.

Way more than a coffee shop. Whether it's shakes smoothies & teas to oatmeal, bagels & cream cheese; it's hard to think of Bentley's only in terms of Coffee. Healthy choices and affordable prices make Bentley's my beverage & snack choice when I'm on the go. And you've gotta love their motto: “Be the person your dog thinks you are.”

sara elwood

Casual feel and the employees were helpful/friendly without being overbearing. The bathroom had a cool aesthetic with a baby changing table. Very thoughtful.

jO za

Bentleys is the best. The customer experience was top of the line, my oreo mocha was the best in history!!! The only coffee shop in town that will have my business. #Buy Local

Elizabeth Villarreal

Not only are the staff top notch, but their drinks are out of the control! I had such a hard time deciding between my all time favorite "The Nutella" with oat milk and the new seasonal red peppermint macchiato. They are both delicious for obvious reasons, but I knew no matter which one I got- I would be happy I did! Thank you Bentleys for starting my morning off right!(like always)

Ed O'Neil

The coffee is really good, The baristas are super welcoming and kind, The location with plenty of inside and outdoors seating and the opening hours are good so a group of friends can meet before heading out to work. Highly recommended! But don't make it too crowded please.

Dwight Courtney

Good coffee drinks. Personable servers. Convenient downtown location. Places to sit and visit.

Mike Ackerman

This place as been my favorite coffee stop for years. Always great staff and the best dirty chai!

gabby outwater

Fast service, friendly staff, and a warm atmosphere! They were down to do anything we asked (within reason of course)!

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