Black Rock Coffee Bar

Amazing coffee and fuel energy drinks, and amazing staff. I only go to them now rather than Starbucks, dutch bros or other competitors because of how great the experiences have been. The staff are very kind and again the drinks are amazing.

Our entire staff at a dental office down the street was excited when Black Rock opened, we all had very high expectations. Our experience has only exceeded that, in large part to Kenny the manager. His great attitude every day and ability to make customers feel like friends is extremely impressive. We’re lucky to have them in Eugene and look forward to continuing our support. The entire staff is great and you can tell moral is high. Job well done!!!

I've been coming here since the day they first opened, and will always go here above any other coffee place. Not only are the drinks top notch, but the customer service is the best ive ever received from a coffee shop. Especially from Destiny and Jaden!

This is a very roomy coffee bar. Employees are fun and engaging, Easy social distance seating inside and outside, Free wifi. Great place to study or write a screen play.

My favorite coffee place in the area. The coffee is always strong and flavorful. The people working here are very nice and quick to correct any mistakes. The rewards system is good too, constantly getting free drinks.

The employees here are always awesome and apparently I'm coming in too much because they are starting to recognize me by my order. Would give 5 stars but I've had a few times where I've ordered food and have received the wrong item. I'm sure they would fix it if i said something but I don't like to make a fuss.

Best coffee and the bagel duh was great. Coffee is pretty not too sweet but not bitter or burnt tasting. The baristas were also great! Thank you

love this place. great coffee, good selection, and the service is always fantastic. met several friends here and had a great time.

This establishment had lost my business as a consumer and as a driver for DoorDash!
I have been to this Black Rock location numerous times and I have been to others as well, such as the one in Bend!

The difference between the two is like night and day!

The last time I was at this establishment, I attempted to voice my concern to the employees in a respectful manner there that their enacted policy of marking the orders ready, though the order is not, is deceitful and back handed!

The orders are usually not started until the customer or driver arrives though they mark the order ready continuously!

I was then refered to the owner, who just happened to be there at the time, who had a "matter of fact" attitude and did not understand that the way they conduct business is wrong because they are taking time away from their customers and drivers and recommended I don't pick up orders in that case, if I had a problem with it because thats the way they set up contracts with DoorDash!

Compared to the location in Bend, this location is lousy at customer service and has lost my business as a consumer and a driver for DoorDash!

The staff is friendly. Drinks are good. Pastries are local. (Could be awesome if they are from Reality Kitchen!) There's wifi and plenty of seating options. For ADA, they will/do lower the volume if you ask, but there are only highboy tables near the outlets.