Hot Shots Coffee

It's ok. Its coffee, so that's always a good thing.
The mocha latte was way sweeter than Starbucks & the coffee wasn't as strong either.
Nice friendly place, pretty quick too, just not quite right for me.

Always so friendly. Amazing coffee! And know their coffee from an amazing Americano to cold brew to their amazing special drinks. Anything is good here!

Friendly service everyday I've ever been here. The coffee itself may not be artisan level but it's still very good.

The tall blonde guy was very respectful, nice, and lowkey handsome. Made the place a great experience. Amazing coffee, amazing place. Easily better than opera house!!

I love the small town coffee shop atmosphere! The customer service is impeccable, the coffee is so good, and I love the Styrofoam cups they keep my drink cold longer

Today was my first time visiting and I ordered a Large iced salted caramel machiato with almond milk and a ham and cheese bagel. First of all the coffee was so bitter that I had to ask her to add more flavoring and almond milk and even then I didn't like it. I'm not even that upset abt that tho bc every place makes theirs diff and Starbuck's is just so much better. It was just a disappointment bc I had been wanting an iced coffee since yest and it just wasn't good. Secondly the bagel was cold and soggy and the cheese wasn't even melted or the bagel toasted! When McDonald's had ham and cheese bagels theirs were a 1000 X better than this! It was horrible... The lady who made my coffee was nice but she did seem a lil irritated when I asked her to add more syrup and milk bc it was way too bitter. I even told her I would pay extra if I needed to for the extra shots of syrup and got no response. I won't be going back.

I find no joy in giving a local business a bad review, but they need to have a face covering policy for employees to make this place accessible and to keep the community safe. Their reason for not wearing protective masks at the current height of the pandemic is rooted sadly in selfishness. I reached out to this business on FB, and after an initial response, they stopped reading or responding to my messages. (See attached.) I'm surprised more Christians aren't embarrassed (and angry) to see their verses used by a business with such unChristian attitudes. I pray that compassion eventually triumphs here.

I'm just not the crowd that they cater to. Nothing personal I'm just not their target audience. Their coffee is alright no complaint per se, but not my favorite in town. A few friends of mine have had bad experiences with their customer service but I haven't had any terrible customer service. Now would I say that their customer service is the best? Not at all.

So good I have to restrict my visits. Favorite drink "snicker". They also have some muffins and cakes. The inside is very relaxed with plenty of room to sit. Drive through is always full, so give yourself a little time if you are going through.

Where to start...My daughter worked at Hot Shots for about 3 years. She never received a raise, appreciation, positive feedback etc. The owner and her favorite employee ALWAYS works the first shift, period. When you work with the owner best be ready to split your tips with her. That's right folks, the owner needs tips on a daily basis. Hmm. Any who my daughter was in a car accident broke her arm and STILL went to work. Now she was not able to make coffee but she worked the register among other things. Well when you work the register, you don't get tips cause you didn't make coffee. Buy yet she dealt with all the customers...As far as a owner of a business, Ms. Shauna does horrible. Her kids and 1 favorite employee always comes first. Of course after her though. Then the rest of the employees are treated poorly. Not to mention the heath hazard they have going on in the back. I can go on forever about this place but mostly the ownership but all good things must come to an end just like Hot Shots. New coffee place going in on University called Blake's Coffee Shop. This owner is extremely nice, cares about her employees, so far anyway. This owner actually has a barista degree and KNOWS her coffee. She has traveled, literally, the world researching coffee. Check it out