BIGGBY COFFEE

Nice place for a cup of Joe. Good selection of coffee and teas.

This could be a great place if the baristas could get the orders right.

Hot. Chocolate. I’m pretty sure a 10 year old could get that order right.

Last weekend we stopped in, and I ordered a marshmallow hot chocolate, which was so good I waked back up to get a second for my son.
She gave me a frozen coffee, and argued about it, even though her coworker agreed it was a coffee. I didn’t ask for my money back I just left.

Today was a second shot, ordered two hot chocolates, one frozen, one regular.
They gave us coffees, and they weren’t even that good.

I walked out.... and we aren’t going back.
There are too many other coffee shops available to have to struggle with this one.

Many many problems. We got there and I ordered a small Red Bull freeze, I was under the impression that because a SMALL was 5.29$ it would have a whole red bull in it. I got told. AFTER I ordered it that it only had a quarter of a can in it (plus it tastes like next to nothing). My friend ordered a small iced coffee and the one worker (a manager I presume) gave attitude to the co-worker who took my friends order as he had charged my friend for an iced latte instead of an iced coffee (which would be fine if they made us an iced latte but it was a $2.50 difference and they were going to make a regular iced coffee until my friend pointed out that they had already charged him for an iced latte) when my friend asked for a refund on the iced latte to get an iced coffee (get back the 2.50 extra they charged him) the manager just argued and said “can’t I just give you a large iced coffee instead” we didn’t argue and got our drinks and left. Bad attitude and bad customer service.

Delicious!! I ordered a chai latte and a bagel sandwich with sausage, egg, cheese AND cream cheese! Was amazing 🥯

This is the SLOWEST drive thru I have ever been in. Without fail I have waited at least 15 minutes even if there were no other cars in front of me. The bagel sandwiches are delicious, lattes are too sweet and cold brew is very yummy. I have such mixed feelings about this chain.

i love to support newly opened stores but the customer service couldn’t be worse. I ordered a small $1.99 iced coffee, the guy rang me out for an iced latte which was much more expensive. I had to ask him for a refund after overhearing that he charged me wrong. I was offered a larger iced coffee instead of a refund (even though i wanted the refund and said so). i didn’t want a large iced coffee but now i’m down more than expected for something i didn’t really want.

Will never come back! I was the only person who was there (drive-thru or dining room) and it took well over ten minutes for a coffee and bagel with cream cheese - which the bagel was very burned and the crew cheese wasn't even spread on the bagel! I could honestly live with those isolated incidents but it was over $7+ for my order so the prices were ridiculous. I only gave two stars because my coffee was at least good.

My drink was really good and I felt fairly priced. Definitely cheaper than Starbucks too! I got a Teddy Bear frozen latte and love it!!

Today they were giving out free drinks to sample and I must say this was one of the best coffee drinks I’ve ever had hands down! The staff was friendly and the atmosphere was cozy & comfortable! You definitely gained a long time customer!!👍🏼👍🏼

I will never go back to Starbucks lol I swear these guys don't miss a beat- so polite over the speaker- pull up and I swear, Everytime there's a person smiling lol. We've watched them make the drinks- very professional- coffee kings and queens work here! We've been a fan since they moved in caddy corner to Wendys- we absolutely love every soul that works here! Keep it up Coffee Kings and Queens