New Grounds Coffee House

When I first drove up I thought maybe they were closed because it looks very dark from the outside. However, I am glad I went in. The coffee was good, they seemed to have a good selection of bakery items and it was easy to connect to their wifi and find a seat.

My husband and I are regulars here and love supporting an independent coffee house over the big guys. We have absolutely no complaints about our coffee during the work week. The staff are quick, polite, and treat our dog like their own when he rides along with us! Lately, however, the quality of drinks on weekend mornings has fallen off significantly. I'm not sure if it's newer staff who aren't as familiar with the drink recipes or if they just need a refresher, but the difference in taste is pretty drastic!

I’ve given this place a couple chances to make things right but thanks to the horrible customer service, I will not be returning. The staff are snarky, roll their eyes at you, and just don’t care for the customers. I was a regular here and will no longer be returning. This sucks because I love supporting small businesses.. but I won’t if they continue to hire high school girls that have an attitude.

Also, the quality of their drinks has definitely declined. The lattes taste watery. Not worth the price.

I love this coffee shop and the service here. However, I cannot give it the desired five star review due to the fact that I don't love their coffee. This may be a personal preference, but it's just gritty in a way. Sorry, I don't know to explain it. I would, however, recommend at least trying it because they're a fantastic coffee shop overall!

I have been wanting to try a coffee flights for the longest time. I honestly was not aware of anyone in Cbus doing them until now.
I got the Original flight $18 (they also offer a rotating month rotation flight. You can choose hot, iced, or frozen for each drink. You can also pick your milk type **(may be an upcharge for specialty milks like oat milk)
I will definitely be keeping my eye out for the monthly offerings.

Great little coffee shop. Nice atmosphere. Drive through gets backed up, but whaddya gonna do? It's great coffee, great goodies, great people. Good selection of syrups too.

Cute little place with a variety of coffee. Friendly service and a few home goods to purchase.

Cozy and quite place.
I got their hot buckeyes latte, loved it.
Specially the crema tasted amazing.
My friend got a mango bubble tea which was mediocre though.
Coffee cake was super soft with a slight cinnamon touch, just the way it is supposed to be.
Employees could be more welcoming, when it’s literally nobody else for the customers except us.

Cute place and very nice staff! My frozen Buckeye coffee (latte?) was amazing! They have a nice little area with items for sale from local craftsman as well. Great experience and will definitely return!

I really like the coffee they serve. I personally have never had an order wrong. They are also open Sundays which it seems every other local (non chain) is closed on Sundays so it is nice to have a close by coffee house that is open. The coffee cake is amazing.

Edit: Quality - Like I stated above I live this place but today received an ice coffee that was straight up milk. It was very white when I received it and there was not coffee flavor present. I am ok with the price raise but not ok with quality going down. It's almost like they made a small drink and tried to make up for the medium with extra milk (at least that is what it seems )