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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Takeout
  • Dine-in

Upper Cup Coffee Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gerold Miller

Really a unique place to get a Caffeine buzz!
They were making their lattes using a pour over on ice And adding cream.
Nothing needs to be explained. It was awesome pictures will show you.
My wife and I had Ethiopian coffee pour over !
Really friendly staff and explained there process!
I’m coming back

April Dunham

Made a quick pit stop here on the way home of a long drive. Glad we did! There’s a small parking lot next to the building. The vibe is very laid back, the employees are friendly. The coffee and spicy turkey sandwich were all great.

Anna Defendiefer

One of my favorite places in the whole city, if not my top favorite. I’ve been coming here for years. Awesome staff, fantastic drinks and roasts, and rotating art. The breakfast sandwich is so good.

The space is cozy (all brick) but not too small. Plants, art, chess boards, bikes, and seating without the too-cutesy, try hard vibe you get in some coffee shops. Also, the prices are probably the most affordable around. Almost always filled with all kinds of folks chatting. It gives 90s New York vibes. It’s truly one of a kind in Columbus, you gotta go to understand!

Dan Malec-Kosak

I come every week for their expertly-roasted coffee (sold by the whole pound - not the usual 12oz 👍🏼) and a couple grilled PB&J sandwiches. Friendly staff, nice vibe, and rotating local art! Be patient - this ain’t no fast food joint.

Bre Begley

Super vibrant staff here & a good price point! I liked all of the veggies in the egg sandwich as well. Thanks for the great experience!

Cana Carr

The drink and sandwich I had on my visit were good. My drink had a good ratio of flavor/sweetness wasn't too strong. The sandwich was good, I liked the red pepper on it. The reason I'm not giving full stars is because of the customer service. The person at the counter was fine, said hello & took my order efficiently. It was the person who was trying to run sandwiches who had an attitude. They were wondering around the shop and called out the sandwich, I said "oh that's me" and hopped up to get it & they just rolled their eyes and made some kind of a noise. They only had to call it once because I was paying attention so I'm not sure where the frustration was coming from. If they don't want to leave from behind the counter they could just call it from there and I'm sure people would be capable of retrieving their food. Maybe this person was just having a bad day but it was a total turnoff. I'm a server in a fine dining setting so maybe I just have higher standards, but I don't usually expect an eye roll when receiving any type of service. I'll be back and try again so hopefully people are in a better mood.

Allen Kinzalow

The best coffee you're going to find in OTE!
They roast their own coffee beans and have great options. The food is also really good too!
To top it off the employees are super friendly and welcoming.
I love coming by here before work for my morning cup of coffee.

Update: still coming back after many years!

Neil Rischl

This place is probably one of the best at frothing and mixing it into the espresso. The latte does not look good but it comes out extremely creamy and yet there was still the perfect amount of froth on top. The sugar ratio is also perfect. The customer service is decent but not amazing. This time the espresso tasted a little burnt but my visit might just be a one off. I hope to come back again and see how it is.

Michael Sponsler

Very nice vibe at this urban coffee House. A very diverse clientele and a cozy atmosphere. The coffee is good and the breakfast and egg sandwich was quite tasty. I've had espresso drinks each time I visited and they've always been outstanding. I go out of my way to visit this shop in a neighborhood that is on the rise with many classical old two-story homes being renovated.

Simone White

I used to frequent here since 2019 but the customer service has plummeted!!!

Drink was great. The reason for only two stars was due to the customer service. The person who made the drink was frequently having personal conversations with the employee who makes the sandwiches right in front of the customers.
She frequently rolled her eyes at customers and when our drinks were finished, she seriously said “here’s your stuff,” rather than calling out the name of the drink.

I won’t be returning to this establishment.

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