Caribou Coffee

First time there....Sadly the customer service is less than friendly. A bit busy but nowhere near pleasant. Asked for suggestions and got a blank stare. Yes I had asked, if you have suggestions I'm open since this is my first time.....again a stare. I am a coffee junkie that isn't a fan of Starbucks....but at least they share pleasantries. A GOOD MORNING goes a long way first thing in the morning.

The bagel was fine but the breakfast sandwich was gross. I'm not sure how you can screw up a scrambled egg but they did and the cheese was just kind of laying on their opaque in color... My iced tea was obviously run through a machine that had previously had coffee in it as it tastes more like coffee then tea.

Cherry cheese danish was delicious. Coffee, excellent. 4 stars only due to the fact they were entirely out of forks and knives. Oops. (Napkin holder at the lid, sugar etc. station was empty--did not seem to be urgent need to refill it.) Atmosphere and visiting potential were great.

Thee best service super fast i was in and out of there in less then 5 minutes. The girl that waited on me named amy was amazing and very helpful

We just went through the drive-through at this location. My mom and I ordered a small green smoothie and a small coffee with creamer. The green smoothie was labeled like it was possibly made a couple of days ago. They put creamer that appeared to have clumps in my moms coffee, very disappointing. Now we are heading to Starbucks!

I live close by so this is the most convenient location but every time I come here. They never make my iced drinks right. And it’s really upsetting and when it’s 6 am in the morning and I need coffee before work. Coming to this store specifically is a bad start to my morning. I just now put the extra time in to go across town instead. 👍🏻

Very slow service (on average a 20 minute wait) and the handful of times I've been there twice my order was skipped. Both times I ended up waiting for 40 minutes, Also; both visits weren't at peak hours and I only ordered a single drink. When I finally got my coffee, this most recent visit, I was very disappointed with the taste. Needless to say I will not be visiting this caribou again.

First time at this caribou and the cashier was completely rude. I asked about sugar free options and she said the northern lite. I asked what that consists of and she said it's our sugar free. Then I asked if it was flavored, she named off a few flavors while rolling her eyes. I said ok I'll take that, then she snapped back what flavor. Felt very uncomfortable and after all that the coffee was burnt. I'll stick to local owned coffee shops from now on.

Service was very poor. Waited for two doughnuts that I ordered and never received them after 20 minutes of waiting. No employees offered to help me get them, replace the creamer that was empty that I tried to ask for, or help an elderly woman who was struggling with her large bag of day old bagels for the women's shelter get out to her car (who I helped).

My coffee was lukewarm. If they say it has a spread on your bagel ask for extra they are very very stingy on their spread. When I called to tell them coffee lukewarm and no spread again after multiple times happening the person who answered HUNG UP on me. I was polite when I called so that is just terrible customer service on top of poor coffee and stingy spread.