Deja Brew Coffee House

This place has been amazing for years, but in the last month, they've squandered all the goodwill they've built up in the community.

I'm a laptop user who's gone to Deja Brew multiple times a week for the past year, usually spending $20-$25 a day once you factor in the employee tips. It's a rare week when I spend less than $100 here.

A few days ago, I arrived to discover that the best laptop-friendly table (my usual table) has been removed and replaced with, of all things, a crane machine and a sit-down video game. Any other tables with power outlets have had their power outlets deliberately blocked off with boxes so you can't access them.

The message was clear: no matter how much money you've spent here, or how loyal of a customer you've been, you're no longer welcome if you use a laptop.

Okay, noted. I'll never go back.

I've heard reports of other loyal customers being asked not to return after they complained about being overcharged for something. So they're banning people who point out that they got charged $4.75 when the sign says $4.25, and who ask to be charged the correct price instead? Ridiculous.

It's a pity the place is falling apart, because the staff has been terrific every time I've been there. A+ to these fine baristas, who are unfailingly pleasant and personable. But these new policies are horrendous.

I know several other loyal customers who've noticed the decline. Several groups who meet here recently have let me know that they're looking for a new spot as well. I've found one. I hope they do too.

I just went by today and Why is the blonde younger girl not able to put her pants up
I just saw her under where while she was handing me my cup her pants are not even able to fit and we shouldn't see the people you have workung under wear at all ..
Yuck 🤮

This store needs to get better staff
The 2 blondes and the young guy with a frizzy type hair type needs to go ..

The new people the new young guy with frizzy hair and the young blonde girl have no clue or what they are doing ... Can't come back as long as they work ... Where is the older guys with red hair ??

This may explain why prices are different from time to time ..
Why is pricing changing every other day ?
I literally get the same iced coffee large every where I go and every day I pay something different in price at all coffee shops every day 😫😩.. it's seems so shady just left the same review for Starbucks as well...

Deja brew is one of my favorite coffee shops in the triangle. The drive thru is a nice, fast option to have when picking up coffee on your way to work, and the staff is always pleasant. I love checking out the local artists they promote while I wait on my order!

Deja brew has some of the best coffee I’ve ever had, and they have a great environment! The employees are very kind and professional, and were fast about taking care of me! Definitely recommend if you’re in the area :)

The staff here is fantastic! I saw them work with some customers that were being a little ridiculous about their order. The staff handled them with grace and professionalism. I highly recommend going here if you are in the area, and the staff here deserves a bonus and a raise!

It my must have to go coffee shop!! The baristas are all great and the coffee is made fresh and is super delish!! I love supporting my local coffee shop!!

Had an urn of hot chocolate and 50 cookies for an HOA event. They were a dream to work with. You do not find customer service like this anymore!!! Hot chocolate was so good and th cookies were huge!

The coffee at this spot was good. Fairly easy to park at. The sandwich was missing ingredients - supply chain issues. A lot of the menu was spotty because of this. I'd check out a different spot if you want anything other than coffee. Staff was friendly and quick to bring out the drink

Discovered this spot when gps sent us to a place that was closed and are soooo glad we did! Will definitely be back whenever in the area. Friendly staff and fast service...but the drinks were amazing! I had the mocha java chip and my daughter had an iced caramel macchi and they were both perfect! If what you want is not on the menu just ask, I'm sure they can make it for you. Why be just another number at a national chain when you can enjoy much better coffee from a locally owned business?

Fantastic coffee!

Highly recomend the cold brew with honey! Its wondeful.

I love the prices and the sizes here you pay a reasonable amount and get a huge fantastic tasting coffee. I could go here three times a day... or more.

Its fast too!

Furthermore, this is onc eof the only places I've found out side of NYC where you can get a proper black and white cookie!