Bruegger's Bagels

First time here, the attendant was very friendly and helped me make a good choice. Iced coffee was great as well. Awesome place and the bagel was hot, fresh and DELICIOUS.
Recommended!!

I gave this place two chances. The first time I went they obviously were short staff so wait time was extremely long and the workers seemed disgruntled. I didn't leave a review because I wanted to try again under better circumstances.

Today I went and they seemed much better staffed. Customer service skills need improvement. Take a lesson from Chick-fil-A please. My sandwich was good. However the drink machine was dirty and there was water all over the floor in front of the machine. I almost slipped but caught my balance.

Food is ok but not good enough for me to return and face mediocre customer services and risk possible injury.

The bagels are still what you'd expect from Bruegger's, but this outlet really needs to step it up. No indoor seating and the outdoor seating is awkward, inadequate,dirty, and uninviting. You can do much better!

Bagels were good. One staff member was very rude when asked if our order was almost ready. A simple yes would have worked instead of her rude response and tone! I wish I knew her name to call her out.

First time at this location. Bagel was very dense and doughy. Just basically offering counter service.

Great experience! Julia that made our bagel was super fast and Jasmine at the register was so friendly and upbeat. Really enjoyed our experience.

I'm tired of businesses still using covid as an excuse to not open dining rooms.
The coffee is week and bagels are wack.
Oh they also are one of those businesses making believe they're hiring and actually put up a sign, conduct interviews but never hire you
Some businesses took out loans during the pandemic and have to show as if they're actively looking but they're not.
They're just doing it to cover themselves so they don't have to pay the $$ back

Associate that helped me was great she was very friendly her attitude was Amazing!!!! Wanted ice coffee but guy at the register told me they only had sugar packets and I didn't want to be crunching on sugar. Need to invest in liquid sugar!

I come here regularly and so I’ve given y’all so many chances to improve but boy am I disappointed? I tried ordering online, asked for bacon avocado tomatoes with 2 egg whites(I was charged extra for this) and an orange juice, what I got was quite different, no tomatoes and I didn’t get egg whites and no explanation; that’s if you ran out of it. I had to throw away your bagel. And there’s really no need adding a number on your webpage if no one is going to answer, it keeps telling me to press 3 over and again

half and half container hasn't been clean in weeks. Didn't want to add but had to. Asked for buttered bagel wanted little butter the bag was dripping of butter on my car seat. Will try one more time only