Mugs

Wish i could find a coffee shop this good in my city. Really nice staff (all of them). Clean place, good food, good coffee, they have cinnamon toast crunch, love the decor too. Also the music is good too. What else do you want in a coffee shop?

Lauren was the best!!!! She took care of my daughter, Avery, and I. We had to sit at the bar due to no other seats available, but I'm so glad we did. Lauren was great to chat with and made such a killer drink, I had to get a second. Love this quaint local coffee shop. ❤️

I stopped by to attend this writers club I discovered online. It wasn't as great of a turn out as I expected--only one other person showed up--but I enjoyed it nonetheless. Anywho, I really liked the atmosphere of the shop. The music was pleasant, the seating was comfortable, and I appreciated that there was a shelf with free books to pick from. Oh, and Crystal (I think that's her name) made me some really good black tea, so that's a major plus. I'll definitely be returning! ☺

Very friendly workers, and a good community vibe for a coffee place, but... they were out of all of their food, and that was some of the worst, most burnt coffee I've had in a while.

If you're gonna be a coffee shop, you've gotta get the coffee right. :/

Been coming here for years, good local spot, well priced coffee, Oliver is always a tremendously interesting guy to talk to. All the baristas make great coffee, but Cora's the best.

This was a cool little coffee shop not too far from where I went for a work meeting. The vibe definitely struck me as a lot of regulars that kind of hang out here all of the time. Everybody seemed kind of at home and were in plenty of conversation so it wasn’t like a super quiet awkward scene when you walk in. The coffee was solid. I would stop in again if I’m in town again.

Such great coffee and service! Neha is always amazing and her makeup is on point! Also, the whole place is cozy and very welcoming. There are books and games for customers to enjoy. Be sure to stop by!! 😀

Good coffee, pleasant staff and good food for a coffee shop. I try to avoid going to Starbucks as much as possible, so I am always on the hunt for a convenient place to get a cup of coffee, work or meet colleagues and potentially get a bite to eat, and this coffee shop checks all of those boxes.

I tried this location since it is centrally located between downtown and a number of other areas in Charlotte, so I am able to meet people from other areas of the city here without either of us having to drive too far (I am centrally located just outside of uptown).

The coffee is significantly better than what you might find at a Starbucks (though I do go to Starbucks as well when I have to). The staff is always very friendly and they will even take the time to educate you on things you might want to know when purchasing an item. For example, every time I purchase a coffee, they let me know that I can get one complimentary refill included in a purchase. While some coffee shops may do this, most won't proactively let you know since I assume they are trying to keep costs low.

For someone who loves coffee, this makes me more apt to purchase a larger size, knowing I will at least get my money's worth, especially considering the quality and taste of the coffee here is superior to other places I've tried.

I have also ordered food here while working and it is surprisingly good, especially for a coffee shop. They serve fresh croissants with chicken salad in it, which was very well done. The chicken salad was fresh (not frozen) and the croissant was well-made...crispy and flaky with a soft warm center. Whenever I eat at Starbucks (which is extremely rare, mainly only in airports when I have limited time to get food and coffee), they warm up the spinach feta wrap from what was clearly made a while ago and is probably filled with numerous preservatives. Though it tastes okay, it is not something I would crave, while the chicken salad sandwich at Mugs is actually worth going back for.

Overall, I would recommend this place to someone who is looking for an alternative to Starbucks with better coffee, better food, good service and a comfortably working or meeting environment.

We stopped by Mugs during our visit to Charlotte. We were so taken by the neat artsy feel, nostalgic music, and laid back vibe. Mike was our barista and was so nice and answered all our questions about the area. He really made us feel welcomed. Last, but not least, the coffee was great-tasted fresh and not too sweet. Highly recommend this place.

I ordered a medium hot chocolate and it was amazing. It wasn't too hot and it wasn't to cold. 👌🏿🤝😁 The person who took my order and made the medium hot chocolate was nice as well. Would recommend going here if you enjoy hot chocolate. They also have other items as well.