Mugs

Quick service. Great coffee. Reasonably priced compared to the mermaid chain. Ordered a salted caramel drip w cream (which is pretty much what I get at the other place). If it were closer, I could be a regular customer.

This is my favorite local coffee shop. They support local artists and They do weekly events too.. just check their calendar. I’ve been to many coffee shops in NYC, Europe, and Middle East. And by far this is the most comfortable and the only one that makes the best coffee shakes. You can have a delicious coffee with a light snack in such a cozy place! It’s a coffee Heven! The owner is a great guy and the baristas are so friendly. This place make you feel at home! Even their customers are friendly and chatty. I’ve been a regular customer for 5 years. I would definitely visit again when I come to the US. I miss this place and I miss their caramel coffee shake 💕💕💕

I've had a few different coffees and two different teas and everything was very good. The apple cinnamon muffin was surprisingly good! It also had a good vibe; when I had to work from home but not at my actual home, I worked from Mugs and it was pretty ideal.

Good coffee, good cookies, okay food. Problem is the seating—some relatively rude customers that take up a lot of space. One man took up a whole table for six, which is obviously not the coffee shop's fault, but still an issue.

I lived across the street for just under 4 years and would come here at least once a week as my "take out coffee treat". Any drink I have ordered or that anyone I have brought here ordered has been excellent and their banana nut muffins are delicious.

I love Mugs with my whole heart! My boyfriend and I live in the area, and we are at Mugs at least once a week. He often works remotely in the space and he looks forward to being able to do so. The staff is always kind and accommodating! I dream about the coffee I get there. My boyfriend slams the Nitro Cold Brew. This place will always have my loyalty. Best coffee shop in Charlotte. Great product, great atmosphere, zero pretention. I wish I could live here LOL!

Mugs is a great coffee house! The coffee was smooth and rich. What I really love about this coffee shop is that they don't kill you with way to much sugar. My coffee was literally perfect with a real coffee flavor, not dressed up in so much syrup that you can't taste the actual coffee. Definitely a favorite place for a cup and some art.

Tried twice - will not be back. Went in this morning and was "helped" by a kid behind the counter that was more interested in whoever he was texting than to provide much service. Ordered the Nitro Cold Brew - absolutely terrible. It was flat with little taste - I saw him check the tank before serving which was a first clue. I asked him about it not having the nitro foam you would normally get and he said that's the way they serve it. Took it to go and ended up throwing about half the drink away. We try to frequent non commercial chains, although today's visit at Mugs was a mistake that I won't make again.

Great coffee great staff. The business is people and dog friendly. The wait is never very long and they have plenty of space both in doors and out to sit and relax. An excellent spot for your morning coffee and a nice destination for a weekend morning walk with the family.

First time being there. Fantastic coffee shop. A little hidden gem of a place. A Huge Thank You to the barista who explained the sweetness levels of the tea and coffee. Thank you for taking your time to explain. Wonderful staff and great coffee.