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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Curbside pickup
  • Delivery
  • Takeout
  • Dine-in

Caribou Coffee Reviews - 100

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Daisy Proctor-Smith

Husband usually comes here for some studying and so he wanted to show me around Chapel Hill a bit and stop by. Food was great but the coffee... honestly wasn’t very impressed. Upon walking in there’s a strange smell, like hot “too many people in here” smell. And the coffee, both times I’ve had it, had a powdery bad milk after taste. If I ever come here again it will just be for the food- to go.

Mark Lindsey

I enjoyed my latte I also enjoyed the clean environment the good-looking people reading their books enjoying their coffee however they put too much sugar Matcha without asking if she wanted sugar. My suggestion no sugar pre added without consultation other than that minor problem Caribou Coffee is in an excellent location and I'm going there tomorrow

David Knox

This place rules for a casual, warm atmosphere and a good study spot. Good coffee, good people, and overall a quality experience. Be mindful if you need a plug, there are some up high on the walls and in odd corners.

Shannon Anon

Coffee and atmosphere is great. Parking can be difficult on busy days. Kit the cashier always gives me problems...every single time. Today she accused me of trying to steal the coffee I'd paid for and been drinking for the past hour when I went back to buy beans on my way out. She's been either confused or rude each time which ruins the whole experience there.

Tom Levitan

Visited for a free coffee promo. Good coffee but very slow. Only 2 baristas working. And no trash cans on the outdoor seating area.

RavenKittyTaylor

Great drinks. Not so great service.
I've gone maybe 4 times now and obviously still have questions about the menu before I order a drink. I have had a different cashier every time and each one gets visibly and verbally frustrated when I ask "whats the difference between a cooler and signature drink?" The first time I wanted to know if it was coffee vs espresso. "No they're both coffee." okay. Today I asked what the difference between a caramel high rise and caramel cooler was. If I got a frozen caramel high rise would it be exactly the same as a caramel cooler? The cashier starts explaining to me what a "northern light" is and I had to be like "I didnt ask about that drink." Idk if she might have been hard of hearing but she became very agitated. It seems pretty normal for cashiers here to not actually care about the people who come in.

Fanny tome

Best place .and tha best coffee ☕️

Pamela York Frasier

Love the 'bou coffee. Parking is an issue as is seating. Usually full, as others like it too! Like that they have unisex restrooms with sign prominently posted to be inclusive of all in NC.when in Chapel Hill, I always stop for a cup of coffee.

John McWilliams

Service was excellent. Coffee was excellent. Love the comfortable leather chairs. Decor is inviting. Good mix of customers. Very encouraging to see everyone. Oh, did I say the coffee was excellent?

Edmond Joe

Conveniently located near the University of North Carolina. The service and the coffee is exactly what you would expect from all coffee shops. Friendly service. Great coffee. Enjoy!

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Caribou Coffee Hours

  • Monday 6 AM to 6 PM
  • Tuesday 6 AM to 6 PM
  • Wednesday 6 AM to 6 PM
  • Thursday 6 AM to 6 PM
  • Friday 6 AM to 6 PM
  • Saturday 7 AM to 6 PM
  • Sunday 7 AM to 6 PM