Bruegger's Bagels

Bruegger bagels is located in Wegmans Plaza on Long Pond rd and Latta rd in Greece ny. The Plaza is clean and safe.
They have one of the best beagles in town and always fresh and delicious.
Great job to all the employees who serve me and my family.
Gerry

Ordered food at 9:41am, app said 15-20 minutes. Food finally was put out at 10:30am. I ordered the pastrami sandwich, it had a single slice of pastrami, cheese, pickles and mustard. No egg, and on the wrong bagel. I never got the free coffee I got with my rewards. I don't like to leave negative reviews, but this isn't the first time, waiting over an hour for wrong food.

While standing in line waiting to order I seen a girl with a long braid in the back of the kitchen washing dishes. I was so pleased to see her cleaning them thoroughly. This made me feel very comfortable to eat here being my first time. I can tell she was actually into her job, and that she wasn’t doing a half job. I watched her for about 3 minutes doing the best that she could.

#very clean#

The bagel was one I would go back for…. but cream cheese was lacking, very disappointing.

30 year customer. 2 times in the last 2 weeks I have been to the Latta Rd location. First time I ordered an Asiago Bagel, double toasted, cream cheese. What I got….NOT toasted not even warm, very hard, 1 teaspoon of cream cheese and the bagel tasted like Asiago, Rosemary and Olive Oil. Second time same thing except no Rosemary that time.

Whats up? Why no toasting? Why so little cream cheese?? Couldn’t even taste it!

I’ll try 1 more time but 3 strikes…you’re out!

I have been going here since they first opened. Got here at moon on a Sunday. About 8 people ahead of me in line. What a total fail and disappointment. Stood there for 15 minutes. There was still 4 people ahead of me. At the time they had 3 plain bagels left - that was all - absolutely nothing else. There wasn't anything left but plain when I got in line. Not a single fresh bagel cane out from the back while I was was there. I left at that point - there was going to be absolutely nothing left by the time I got to the counter, and there were still no fresh ones anywhere near ready. This isn't the first bad experience I've had at this store, but it was by far the worst. Still open for another 2 hours and not a single bagel to be had? If they want to stay in business, they better find some management with at least some talent. The help was tripping over each other behind the counter, yet no one could bother to have any stock made to sell? No one could have seen this as they were running out? Just totally unacceptable. Best advice is to avoid this place - I'll never waste any more of my time here ever again.

Im not sure why, but it would make sense if you already paid ahead online you’d expect your order to be worked on. But no, the staff working here end up prioritizing people who walk in the line first and not people who already paid. I could have just had my entire order done sooner if I just got in the line.

I love the authentic NYC style bagels and the cream cheese is unique, but good. My only complaint is the bagels are cooked to different degrees depending on your visit. The staff are always friendly and remember your order if you come frequently enough. Sean manages a great store and Amber is another great employee!

We were told to leave the store after trying to eat what we just purchased. Were told that the dining room was closed..sorry, lost our business.

At first I was kept waiting for a B.E.C. but they had realized before it took long and brought my food right out after they realized and along with a free cookie to accommodate for the wait time, Sean and his workers are a great team even when there’s lots of traffic in and out.