Very good iced and hot coffee. We work for Safe Care Ambulance and visit all the locations - mostly freehold on Main Street. We all love going there. Wish they French vanilla creamer. We would gladly accept our new position of project manager of social media. Can pay us in free coffee.
In the midst of the Covid era Rook has adapted well. Make sure to download the app and order in advance. You'll receive an approximate time of when your order will be ready, I think it may be exaggerated - my cold brew was going to take 20 mins - it was ready shortly after I arrived - about 10mins. Approach door and employee will ask your name and grab your order.
I used to love the commitment to customer service at Rook but it’s been going downhill. Just went to big Oakhurst with my wife and two kids. Ordered from the app and accidentally put in the wrong location. They wouldn’t make the coffee for us there, but insisted we either pay for another or drive to the other location. I showed them the order and it didn’t matter. Come on, Rook. I don’t think it’s worth losing a long time customer over one coffee.
muppet
Great coffee, super friendly staff, a Monmouth County icon.
Some of the best hot and cold coffee you will ever have. Amazingly consistent pour over process.
My only critique would be all the mocha seasonal coffees. Just so much mocha.
jeanette decher
Rook has the best coffee. It's made when you order it. I love the Costa Rica which is mild. Also you earn reward points
Elana Ades
Love Rook! Nice staff. Timely orders. Coffee is yum. My favorite barista is no longer there. Kayli was the best! Bring her back!!!
H B
Best coffee you will ever drink! New Orleans amazing, Strawberry Mocha delish, Mint Mocha Heaven, Gingerbread to die for!
Adam Siskin
Very good iced and hot coffee. We work for Safe Care Ambulance and visit all the locations - mostly freehold on Main Street. We all love going there. Wish they French vanilla creamer. We would gladly accept our new position of project manager of social media. Can pay us in free coffee.
Paula Newberry
In the midst of the Covid era Rook has adapted well. Make sure to download the app and order in advance. You'll receive an approximate time of when your order will be ready, I think it may be exaggerated - my cold brew was going to take 20 mins - it was ready shortly after I arrived - about 10mins. Approach door and employee will ask your name and grab your order.
chuck finlay
By far the best rook location. Staff is super friendly and I've never had any issues with my coffee.
Kym
I used to love the commitment to customer service at Rook but it’s been going downhill. Just went to big Oakhurst with my wife and two kids. Ordered from the app and accidentally put in the wrong location. They wouldn’t make the coffee for us there, but insisted we either pay for another or drive to the other location. I showed them the order and it didn’t matter. Come on, Rook. I don’t think it’s worth losing a long time customer over one coffee.
Jason Glass
Coffee is great. Would be awesome if they got nitro coffee. Always pretty busy but wait is reasonable considering
Eric Bulwith
The staff is dope. All are mad cool. You will not be disappointed.