The Works Café

If you’re in Keene, New Hampshire you must try The Works Cafe. There are choices but The Works is the best I’ve experienced. The service and food are very good - fresh and delicious. The menu is well-thought-out and creative. Hopefully you’ll meet the owner. He is a great guy and will make sure you have a great experience.

Great avacado and bacon quinoa bowl. Good gluten-free alternatives and options.

The coffees are great and the bagels are delicious. However, they don't put much cream cheese on the bagels. Literally there was enough for MAYBE 1/4 of my bagel, not exaggerating. What little cream cheese there was was very delicious. Flavors are all great just would like enough cream cheese to spread on the WHOLE bagel. But the Bacon Scallion Cream Cheese I delicious and I do recommend it.

Sad to say this was the worst lunch experience in a while. Asked for an untoasted bagel and a meat substitution on a panini and got a toasted bagel and a panini with no meat at all, even though I was also uncharged for the meat sub. They remade the sandwich upon request and made it wrong again. For someone who doesn't spend a lot eating out and hates asking for food to be remade, this was disappointing and a waste of money. No longer a local recommendation, this honestly really sucked and I regret wasting money on a soggy sandwich I didn't want to eat once I got one close to what I ordered.

This fly really likes your Mac n cheese (:

So you may wonder "really, ONE STAR?

Sadly, YES and here's why.

Visiting Keene, first time here.

I ordered a chicken salad sandwich on toasted bread with avocado. Simple enough - right? Apparently not.

I opened the sandwich which had somehow become SOGGY in it's brief sandwich life, to find HARDLY ANY chicken salad - hardly anything on the bread, and the greens were wilted, a REAL hot mess!

I asked one of the staff to look at the sandwich - "OH - the chicken salad is only on one side - we'll make you another! I can understand the staff trying to minimize the poor quality and preparation. So this time I asked for plain un-toasted bread, because my party and I were running out of time.

The sandwich came again, and while there was admittedly a LITTLE more salad, the chicken was not white meat, and there was an off-putting undertaste as well - so off putting - it was JUST NOT VERY GOOD.

I am surprised by the positive reviews, but maybe I just dined here at the wrong date and the wrong time. I always believe the manager working the floor bears responsibility operationally, and I observed her abrupt response to the reported problem. I will NEVER go back and there again because there are SO MANY more appropriate choices for dining.

Food taste good, good quality ingredients, However, I've not gotten a single take out or to go order correct in over a year. At first it was something I could overlook because I love the wholesome food here, however I'm having a hard time ever going back after I couldn't even explain my complaint last time because the wonderfully cheery lady helping me walked off mid sentence and couldn't really address my concerns. I've tried just not ordering through Doordash but the last two times I've come in I've ordered to go just from the counter my order was still wrong. If I sit in, its usually fine but carry out continuously struggle with adhering to substitutions or additions. Of the over $500 I've spent here this past 6mo I've haven't gotten the additions I've asked for and been charged for if it's on the Togo line, they just don't do it. I've complained on the Doordash App, gone into the Keene store personally to try to rectify things to no avail. I'm leaving this review and most likely won't be coming back, which makes me sad bc this was one of my favorite places to eat, especially on the go 😪

Horrible bagels. They make you wait like 10 minutes for a simple cream cheese bagel when the store was empty

Really nice atmosphere... Big tables, open space, friendly patrons and terrific staff! Food n coffee were great too! Was there on vacation, visiting grandkids, and we had a wonderful time at The Works Cafe!! Can't wait to go back!

Got really bad food poisoning from their bbq chicken mac and cheese. Never been so sick in my whole life. Had their sandwiches a few times before this but I will not be going back & would say to be very cautious to anyone going