Peet's Coffee & Tea

Petra is so unbelievably rude. I’m currently standing outside the place writing this just bc my experience was so unpleasant I didn’t want to wait and forget. We ordered 2 lattes which she rolled her eyes and sighed too. I thought it was weird since it’s normal to order these types of drinks at a coffee shops. We were waiting about 6 minutes (only people here) which i don’t care about the wait but just drawing a picture. She then asked if we wanted them iced or not which i appreciate the double checking… we replied iced please and she again rolled her eyes. I asked for a receipt and she said the payment must have not went through so we paid and she pretty much through the receipt at us. I have been a server for 15 years and not really sure why she was so rude and the disconnect… Maybe she is just having a bad day but it was inappropriate. Oh, the vanilla lattes tasted like mop water. Until next time Petra!

Bad attitude! Asked several times for quaf but didn't get it.asked about it after but didn't offer to fix it or say sorry, just shook her head irritated ! Asked for small and again attitude saying no only medium
Asked for extra Carmel but no again. Not busy ,I was only customer. I quess customer service doesn't matter at the airport !!!!!!

Food was alright we ordered the Philly cheese steak sandwich nothing on the menu comes with fries 🤦🏻‍♀️ prices was a little high

I love this small kiosk location. It’s never busy and they seem to take a little bit of extra time preparing your order. Hi

If you’re looking for a $19 breakfast burrito this is the chance to also help feed a hungry CEO and his family.

I’m not making that up… a $19 burrito from a Peet’s Coffee. This is price gouging as a case study.

Reno airport. NO DECAF AVAILABLE. EVER. CAME THRU HERE 4x SINCE JAN. NEVER DECAF AT ANY LOCATION. WHY DO YOU CALL THIS A COFFEE COMPANY???

The clerk was super courteous! Patient, and extremely respectful! That was genuinely nice and unexpected. It was early in the a.m. I had missed my scheduled 6:20 a.m. flight! He made me forget all about that! Not sure what the young, gentleman's name was, but management here is a heads up, promote that young man and treat him right!

Gave the smallest orange cranberry scone which had only 2 rinses of orange and ended up being dry and tasteless. The latte was ok but coffee tasted a burnt. I rarely eat in airports and definitely not stopping by here again.

Airport facility. Customers are captive travelers with no real choice before getting thru security. With that said, overall experience is not exceptional. Product is limited, staff is not trained well. Drinks are not consistant, prices high and food is not unique to a coffee shop of peet's caliber....bring your coffee with you or go to mc donalds upstairs thru security...

We stopped here to eat on a ride around Lake Tahoe. My brother was visiting from So. California and we stoped at Peet's and what a great atmosphere and fun place to eat. The Tri tip sandwich was very good.