Zen Coffee Company

Delicious lattes and food.

Leaving four stars because I don’t get a friendly, small business vibe from the baristas. They don’t greet you. They don’t tell you where to pick up your coffee. They don’t get to know their customers.

I drive 45 minutes from Iowa literally just to go to local coffee shops. Recently, I chose to try out Zen. I’ve been about 3 times and it IS delicious, but I don’t feel welcome when I come in. There is no friendly conversation. They don’t seem to want to engage with customers or answer questions, which gives it a weird vibe. The personality of the employees is just very stale.

IMO, customer experience is the most important. BUT delicious lattes so….. 🤷🏽‍♀️

But CC down the street also has delicious lattes, and top notch customer service, so I may stick to where I feel welcomed.

Delightful! I ordered the Waffle Coffee and was super stoked when my coffee arrived topped with a mini-waffle! Love it. Coffee also tasted delicious and the service was fabulous! Atmosphere was also zenful! Highly recommend!

Cute place with potential. Poor counter/service area design creates traffic jam. But more importantly, the coffee itself tastes bad. I ordered “Hammerhead”…I guess you’re banking on the Starbucks/Scooters market who think that’s actually proper coffee?
That’s just tepid brown water, sorry

Zen Coffee Company is the quintessential corner coffee shop. Friendly staff, clean and a nice selection. We tried a coffee flight of mixed hot and cold coffees. Bees Knee is wonderfully floral. I recommend it. They have a lot of charging ports and plugs for phones and computers. Teas and coffee as well as toast was available.

Excellent coffee n tea latte selections. The pistachio mocha latte was delicious!

Zen coffee on Farnam was not entirely Zen. It was very loud with people speaking and too loud modern pop music. My hot coffee flight was served room temperature, and the coffee flight was incredibly awkward to carry and way too heavy and full. It posed a spill hazard and I would not recommend this to anyone. Maybe a cup of coffee for the millennial set, but not for this gen-xer.

Love their coffee flights! You can pick coffees and lemonades. Also love the extra space to work/ study. Their lavender lemonade is a must as well as their Belgian waffle latte.

I was briefly greeted upon entering. My vanilla rose latte smelled and tasted burnt, wouldn't recommend. The honey bee toast was delicious.

Reply to owner- I was greeted with a hello initially, but my interactions with the employees wasn't as friendly as when they spoke to other customers who I could only assumer were regulars. I did take my coffee back. Once I was able to get their attention, they were nice enough to remake the coffee. I would recommend telling them cell phones are for personal time. I watched several times while they were checking their phones and viewing videos on a phone while waiting for them to make my coffee or notice me standing at the counter.

Not great. A sour Americano that I pitched after 2 sips. The team was good though. Nice atmosphere.
The reason I didn't return the coffee is because I got it to go and was 5 minutes away before I took a sip. I waited a minute took another and then decided it wasn't my cup of, well, coffee. It wasn't worth turning around at the time as I was going to be late if I had done so.

Great coffee and atmosphere. Their pastries are really good as well. Will definitely be coming back here many times in the future.