Scooter's Coffee

Went to this scooters for the first time. We always stop at scooters never have bad service. This time in McCook I ordered a caramelisious blender. When the lady handed it out the window it had some sort of sprinkles all over it I realized it wasn’t right and started to hand it back when I was rear entered in the drive through. I dealt with this situation quickly and then asked the lady what was all over my drink. She reply’s oh she put that on there by mistake!! Umm by mistake but still handed it out the window? She took it and fixed it… as I’m heading back home I see that stuff all over it they seriously wiped it off and handed it back. For them to see me get rear ended and to just wipe it off is AWFUL customer service. At the least knowing I was just hit and waiting on police to show up they could have remade it. There is a picture attached to show this stuff on top the drink. I don’t think I’ll return to this place.

I travel all over Nebraska for work. I hardly ever leave reviews. I stopped here in April 26,2022 early morning. The staff put a smile on my face, they were helping with local efforts on the massive fires in the area and it was by far the BEST drink I have had from any Scooter's and I buy at least 5 a week. The butterscotch cold foam was so thick and tasted amazing!! Kudos to this crew!!!

I generally have a great experience at scooters, but the other day the young lady that claimed to be a manager argued with me about ordering a sandwich cold. She tried the "we can't do that". I told her "yes you can, you put it in the bag cold and hand it out the window, I do it all the time." I got around to the window and she wanted to still try to make her point. She said something about sending the sausage out the window uncooked, and I explained to her I definitely know the sandwich does not have raw sausage on it, and that I work in the medical field and I cannot eat when I first get to work, so the sandwich is not fresh at all when I get to it. And I further explained I have a food management certificate from previous 2nd jobs, and that I'm pretty confident I can run a microwave or toaster oven. Her end statement "We'll do it this time, but...." Bye bye, I drove off. Ridiculous

Its ok but I wouldn’t go regularly. The drinks seem very overpriced almost $5 for a small latte. I’ve only had a few drinks and so far they are good but nothing special. However I tried an everything bagel sandwich and I loved that and will definitely go back for another of those in the future. 4 stars because of that and convenience of location and hours and a very friendly staff.

Ordered a blender without whipped cream, she repeated it back. Then they handed it to me with whipped cream and I said no whipped cream and the employee said to the lady at the window, 'get these ladies out of here." The employee at the window laughed. Very rude!

So excited about this addition to McCook! I've been 2 times since opening day and its always been fast, friendly and delicious! The workers are amazing and so willing to help. Keep up the great work!

Ashley that took my order was very kind and helpful. I have not had a bad experience. Everyone employed seems helpful and work well together.

Staff is very friendly, coffee tastes like coffee(not burnt) and drinks are made well! Happy to have a new option in McCook!

Overpriced.

Average Coffee.

Not worth paying extra for.

Rude employees.

Bad management.

Might be better if the owner hired better people.

Drive through is wayyyy too tight. Have to make a 5 point turn to fit arouns the cornor. Everything is way too expensive.