Einstein Bros. Bagels

I have never had Einstein so today ordered a turkey sausage breakfast bagel and a tea on starship an hour and a half before they closed. Simple right? Literally two items. They waited until they closed to cancel my order and now I have no food with class starting in 10mins. Very disappointed. Very lazy. If you don’t wanna make my order don’t make me wait an hour and a half just to not get food.

I occasionally get a bagel for lunch or breakfast at this place. Two days ago, when I ordered a cinnamon raisin bagel with honey almond shimmer. I got my bagel, but it didn't taste right! I couldn't eat more than two bites, I went back to the staff and asked whether it is a fresh bagel, they tried to hide it until one of them got me the same exact order, but this time was fresh. I am so disappointed and frustrated that they tried to sell their old bagel! If someone can't tell the difference, he might actually eat it without knowing it is old! Never coming back!

Employees are generally fairly lazy but I enjoy the products. And sometimes the occasional really nice employee is just the right surprise I like to start my day with.

The worst employees so rude.

Terrible service every time i go and they always get mu order wrong. Everyone is always in a bad mood.

Sloooow service, you would think they're baking bagels to order, over 10 mins in line with only a handful of people in front

Service is good food is good, but store is very small and can get really cramped when it's busy

Really good food. Service a bit slow

Great bagels