Search

Review of OTB Cafe - Old Town Bagels

OTB Cafe - Old Town Bagels is a family-owned cafe and bakery located at 207 N Cedar Ave in Owatonna, Minnesota. This establishment offers a wide variety of options to satisfy every taste bud. Whether you're in the mood for a delicious bagel, a refreshing coffee, or a scoop of ice cream, OTB Cafe has got you covered.

With over 35 sandwich options, there is something for everyone at OTB Cafe. Their menu also includes espresso-based drinks, frappes, specialty coffees, cream cheese, soups, and smoothies. If you have a sweet tooth, you'll be delighted to know that they offer 24 flavors of hard-serve ice cream.

The cafe has a cozy and welcoming atmosphere, making it a fun place to eat. However, some customers have mentioned that the service can be a little slow at times. Despite this, many customers have praised the food and coffee, stating that they are always good.

OTB Cafe is open from 6:00 AM to 6:00 PM from Monday to Friday, and from 7:00 AM to 4:00 PM on Saturdays. Unfortunately, they are closed on Sundays. The cafe is conveniently located in the heart of Owatonna, making it easily accessible to both locals and visitors.

If you're a bagel lover or simply looking for a place to enjoy a delicious meal or a cup of coffee, OTB Cafe - Old Town Bagels is definitely worth a visit. Just be prepared for a potentially long wait during peak hours, as some customers have mentioned that the wait time for carry-out orders can be quite lengthy.

From the business

"Family owned cafe/bakery with something for everybody! Over 35 sandwich options. Espresso-based drinks, frappes, speciality coffees, sandwiches, cream cheese, soups, smoothies, and 24 flavors of hard-serve ice cream and much more."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Takeout
  • Dine-in

OTB Cafe - Old Town Bagels Reviews - 100

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Maya Alatorre

I ordered a bagel online for pick-up with honey butter, expecting it to have honey butter (which is my usual order so I know what it tastes like) I come home and bite into it, and pure honey spills out. I went back to see if I could get it replaced, and the employee I talked to was super nice and understanding and went back to get the owner for me. And when he came out he told me they didn't have the product so they just put honey in it, instead of just telling me that the product was not available. I understand if they didn't have it as unavailable on the website, but they could have messaged or called me. I asked if I could somehow get it replaced and he said “I guess” in a rude tone, I would think since he's the owner he would be more accommodating and have better customer service. My dog is more friendly to people.

Patricia Kozak

Great Bagels. But wait time for carry out was extremely long. Needs more room and seating. Only had very minimal disability parking. If any at all!

Claudia Tan

Easy hits - pesto, egg, and cheese. Ice cream was to die for

Sammy Miranda

2nd time coming in, except this time for lunch not breakfast. Again the same cashier was extremely rude, as she was with the customers ahead of us. Rude and disregarding, when visiting an establishment like this you would think someone personable and friendly would be the first face that greets you, unfortunately this is not the case. Great food, poor service.

Ann Marie Frank

This place has been a staple in the community since I moved to the area nearly 14 years ago!
The food is excellent, and it is definitely a crowdpleaser when are you bringing a bagel bunch to your family or coworkers! It’s a part of our regular lunch rotation and the service is great too! We had the best surprise this morning to have this bagel bunch shared with us- it was a day brightener for sure! We are lucky to have his business in our community! Highly recommend!

Rocio Beamer

I have liked this place since I was in high school. To watch it GLOW up like this is so beautiful. Right now a lot of construction but this gonna be a nice spot for EVERYONE

Clarissa Hoffmann

So many options all day...friendly family owned business. Never an issue for my family to drive 45 minutes when we get the craving...its our favorite and the only place we'll buy bagels!

Craig Christensen

If you want to wait 30-45 minutes for a mediocre bagel this is the place to go. Always a long wait just to order then another long wait for food. One register and up to 14 people in line. Sausage/bacon was like steamed and mushy not fried.

Gina Montero

Nothing short of excellent. Chicken wild rice soup with bagel chips was perfect for the cold winter evening. I would request more chips for a bowl that size. The drinks were perfect! Service was amazing! Will definitely be returning when in Owatonna.

Jen Nichols

I want to love love love OTB, I really do. But after giving it another shot today after taking a break for some time, I decided to stop in for 2 sandwich's and 2 soups. The girl taking my order ( I wish there would have been a name tag) was clearly irritated jsut by having to be there. I must not have ordered quickly enough because the eye rolling and " ughs" were so loud. After I ordered, the people behind me didn't get to her fast enough for her liking... more groaning and an " oh my god" and eye roll... yikes.
After waiting 20 minutes ( thats cool, it was the lunch rush) I got my to go order and headed home... opened up our sandwich's and? BURNT.. all around the outside of the bagels were black.. burnt black. I mimicked my friendly cashier while in my kitchen and rolled my eyes. Our soup? DELISH!!!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload