Caribou Coffee

Ok so I came in with my daughter and got 3 drinks it cost me under 20 dollars but later I had a charge for 50 from target instead of the 15 I think it was amd of course I couldn't figure out how to co front anyone and odd thing was my card never left My hands but yet it happened still

We are from Texas where there isn't a Caribou Coffee. I have made several visits this CC when I'm in town for travels. The place is always clean and quick. I like their menu a lot better than other large coffee shops and the fact that the name of their sizes are normal.

I had an important meeting there and the employees did not bother us or make us feel uncomfortable at all. Yet they werent neglectful they were kindly respectful. The atmosphere was very easy and relaxed. Very nice place. Pleasant experience.

Second time coming here and this visit was horrible. I ordered 2 medium carmel coolers and 1 vanilla. Waited10 mins in the drive thru. I got my order and the guy gave me 1 medium and 1 small Carmel cooler. I told them they gave me the wrong size. The lady takes the small and dumps it into a medium cup and puts more whipped cream on top. So now I have a Carmel cooler with whipped cream in the middle and top instead of her making a new 1. The lady didn't apologize or anything for the mistake. Will not be going back. How rude

I love my caribou but disappointed, the cashier had no clue that I wanted to used my points for a free upgrade, i think I charged too much, she definitely needs more training and she was mixing up other orders, while the 3rd person sat in the back and the 2 ladies struggled up front 🙄

Typical Caribou with great staff.

I love Caribou in general. They have e the tastiest coffee and treats, as well as a cozy atmosphere. I am partial to this Caribou because of the staff! They are so friendly and helpful, and you can tell they care.

I love this place!! The staff members are truly amazing. They are all properly trained and always make my coffee perfectly!! The whole team is so respectful!! Thank you guys!!

As a supervisor at Caribou, I was kind of stunned by how some of the workers at this location treated my friend and I. Caribou is about welcoming guests and connecting with them because that's what keeps them coming back. We walked up to order and a woman named Linda put her finger up telling us to wait while she took an order for the drive thru. We waited patiently in line and then she finally asked to take our order. We started saying what we wanted and then she totally cut us off tobring someone in at the drive thru! After the transaction instead of asking if we'd like to keep our card she tosses both the gift card and the perks card. I told her one was perks and my friend planned on keeping the other card to upload more money. She digs them back out of the trash and then repeated our order told us to have a nice day(which you could tell wasn't very genuine at all) and started walking away. Before she turned I was asking for my receipt and she completely ignored me, so I had to get it myself. Overall each time I've come here 90% they are rude and definitely do not follow Caribou's commitment to guests.

'Fabulous Jan' served my coffee through the drive thru this morning... everything about my experience this morning was fabulous! The gentleman that took my order was certainly fabulous as well! Thank you Mounds View Caribou crew!