Biggby Coffee

Usually when I write reviews, it's to warn people but I have to write one for this Biggby location because it is the best I've been to, like, EVER. As a Biggby enthusiast, I take my coffee from there pretty seriously. I have been visiting 3-4x/week for the past 3 years. The staff are ALL amazing. So professional, kind, and efficient. The drinks are always made consistently well. How often do you go to a coffee shop chain and the drink is always made the same? Exactly! I just have to brag because I'm never disappointed here.

I love this coffee! The cashier was very nice. I had to dig through my purse and give him some change for a tip, because there is no card tipping. Please get card tipping? No one carries cash anymore. And they deserve tips😊

I absolutely love this Biggby coffee location! The staff and owner are always so nice and helpful. Best of all the coffee is made with love. Every sip is like a boost of happiness. Thank you for making my day!

I ❤️❤️❤️❤️ Biggby! The staff is delightful and gets my name right 95% of the time. The stores are usually too small to hang out and do your computer things.
The breakfast sandwich - the bragel - is hearty and yummy. I can only eat half at a time.
There's a reward program. It gives you a 12th free drink and something with every so many whole/ground beans. I would like it to be more often but that's capitalism for ya.
Tip: check out the website for the seasonal drinks and TOP SECRET menu. 😁
(note to this location: Open earlier! I often miss out on my mallow mallow because you don't open until 7am. There's college kids in Ypsi. Use them! Also, build a drive thru. You are on the end of the building. Make it happen! ❤️)

My 1st visit...very helpful service. Clean and inviting.
Update... my favorite coffee place. Staff are always pleasant 😊. I've tried other chains and feel like a $$ to them. Never here.

Are we on a sour cream shortage?
I ask this because every time I ask for sour cream on both sides I get a thin layer of it. Why. I've even asked for a sour cream on both sides and the guy was like oh you want extra know I want it on both sides.
And I say this because I used to go there all the time and they never done this before but the last month .

Fast and courteous! Want to update my review. Good customer service. I don't get to go probably as much as I like and the service is consistent no matter what!!! Plus it's on the high end of quality with the most reasonable $$. My only wish is that all the coffee businesses stayed open a little later. ☕☕☕

Fantastic Coffee experience. I placed my order, subbed in Oat milk for dairy. When I asked about other ingredients, and told the cashier I was a vegan, she was very careful to make sure all of my order would be vegan, and even took the time to ask the barista to use clean, non-dairy utensils for my coffee. Very sweet shop.

Love this place! But please add tip option on the card reader!!! Also get the plant based meat options that other locations have

Pretty nice biggby coffee. Service was fast and friendly. I will say that the big bee looks rather old and outdated on the outside. But once you get inside it's your standard biggby coffee which isn't bad at all. All in all pretty good franchise location for Bigby