BIGGBY COFFEE

My favorite coffee place hands down!💯 I love my bogos and free shot Friday! Great staff too! Destiny is almost always there when I go in and shes so sweet and friendly.

The staff is so friendly and they remake drinks that don’t taste quite right. Amazing customer service!!

Took me and the kids to bay road location for some magic milks and a mocha latte. Never have I ever had more rude and utter disrespectful customer service. Short bigger lady was cold to me and the other woman was working kept taking her phone out and texting. I’m taking my business elsewhere!

I am new to trying Biggby Coffee, and so far it is absolutely delicious! They can make almost any coffee any way you like. I also spilt my coffee all over my car as soon as I left. I went back inside to ask for a new one that I would happily pay for and both girls were quick to help me out and make me a new one at no charge. What a wonderful place! I'll definitely be back!

I usually come here at least once a month for meetings. The staff is always very friendly and my drink is usually ready pretty quick. Some of the chairs in their meeting room are horrible but the chairs in the regular Lobby are ok. On occasion the table I have sat at has not been cleaned. The bathroom here is very small but was well cleaned when I used it. Wednesdays are buy one get one free.

The baristas are always welcoming and friendly rather it’s 6:00AM or 6:00PM. The drink selection is a nice mix of traditional coffee shop drink, and some fun innovations. Also, some nice room to study, read a book, or relax with friends. The only thing I did not enjoy was the baristas use their apron to clean cups, and the tables/carpet looked like they hadn’t been wiped down in a few hours.

Went in here to get a frozen teddy bear and waited 15 minutes for my drink. There was nobody in line but apparently 3 other customers were sitting in lobby for there drinks. There was a new worker who was working his butt off. Well a girl with dark black short hair with glasses was watching promotional videos in the back. She would take a order on cash register then sneak off to the back. Apparently she was in such a hurry to watch her videos that drinks were paid for but never got made. Due to her negligence of not telling the poor kid what the drink was. When the customer came back and wanted his other drink that was forgotten. She said oh oops the kid said oh I got your back and made the drink for her. Well she went back to watching videos. Neither workers were wearing badges. So I can't comment on there names but I was in the store in the afternoon on June 30th. The new worker was working his tail off well she was suppose to be training him and clearly wasn't. My drink was not the best but he did the best he could. He clearly is a very hard worker and the drink probably would have rocked. If this girl took the time to properly train him and help make drinks with him. So that customers didn't have to wait so long for there orders. Unfortunately watching videos is more important to her then training him or even doing her job! I'll be going to another store unfortunately this occurance has ruined my experience here!

Pops and I are both veterans and him and I stopped in this morning. The baristas were very friendly and helpful. They gave us free coffee and thanked us for serving. The coffee wad piping hot and delicious.

I ordered two Caramel Marvel frozen drinks today! I just love the taste of Biggby better than other coffee shops in that it actually tastes like coffee and not sugar. :) Friendly, helpful staff.

Had a really bad experience in the morning yesterday. The young lady that took my order was very rude and demanding the whole time. I felt like she didn’t want me there. She was not pleasant at all and made me not want to come back again.