BIGGBY COFFEE

Always great service and great coffee! Love the daily trivia and the new fun questions I've been seeing at the Elmwood location. Still wondering how I'd answer this one!

In two visits, I experienced two botched attempts in making a simple cup of coffee. 'Twas as though the barista ruined my coffee so as to see me write a negative review and thus cause her employer to eventually go out of business. Be sure to bypass this place. And for the record, Portland, MI occupies a coffee desert and the people there have no idea how to rate a legit coffee store. In other words, this place is rated way too high. Stop at a Starbucks in Lansing or Grand Rapids or buy a Red Bull at a gas station. Listen to me now and thank me later.

Took a break from the freeway here and enjoyed some Biggby Best. Service was pleasant and quick.

The sitting area leaves a little to be desired with tired carpet and trash on the floor.

Very friendly staff. I’ve only come a few times since I’m from out of town but all times the staff has been extremely friendly and the coffee is definitely up to par! I would highly recommend!

Customer service was above and beyond.. Thanks again girls..

Drinks were made perfectly! Great staff!

Unable to honor coupons, does not honor the biggby frequency cards (they have their own punch cards), and does not have giftcards for purchase. Stopped at this Biggby for a BOGO coupon and to buy a giftcard and they could do neither. After still ordering 2 lattes I was informed I couldn't get points either. Will not be returning to this location.

Always love their coffee but the baristas at this particular one were slow and got my order wrong, twice. Ordered a Butter Bear, she read back mocha mocha. I corrected her, got a teddy bear..

I am traveling across state, made a stop for Biggby coffee. I had a BOGO coupon on my phone. After ordering I was told "We don't take phone coupons. I'm sorry. We are one of the top stores." What does that have to do with it? No sale from me or my friend who had never had a Biggby. Bad first experience for her.

I like to order a regular cup of coffee here. The girl named Anna that works here is incredibly helpful and friendly. It's a good spot to have meetings with people as well.