BIGGBY COFFEE

Two weeks in a row now I've stopped here and tried to order a drink and been told they were out of some of the ingredients. I'm not aware of any shortage, since I've been able to order this drink at other stores. Seems like they could do better at ordering necessary supplies.

Regular occurrence that I come thru at 615 to a store that opens at 6 and they still aren't open. This morning when I tried the door I could see the employee sitting in the office with the drive thru headset on sleeping in the chair. So off to Starbucks again because this happens almost every morning I try to stop.

I called to ask what was in their vegetable spread because someone made my order wrong and I had an allergic reaction. Not only did it take awhile to find out if they had the allergen in the food, but the staff member I talked to snottily said "HAVE A NICE DAY" and hung up on me when I said I didn't want the sandwich remade due to the error and just wanted them to pay closer attention.

"Bragel"? Don't waste your money. You get a dinky piece of cheese that barely covers half your bagel, topped w one very thin slice of meat. 2 stars because the actual Asiago bagel was good. Not worth $5 for a "breakfast sandwich" though.

This was my first time at a biggby and I was pleasantly surprised at all the different flavors ,staff was friendly

My barista was very polite and conscientious of the quality of service she was giving. Very polite and caring

I find order correctness is hit it miss here but the staff are freindly and the line moves quickly.

I walked in stood there for roughly a minute or 2 no hello I will be with you in a minute or anything. Granted they were working but still just acknowledging a customer is pretty high up there in customer service aspect of things or should be so I just walked out. I have gone to Starbucks just much as Biggby and Starbucks customer service and efficiency is a lot better and prices are less. Even the Biggby by my house had been less impressive to me lately.

I love Bigby Coffee! Their drinks are always spot on! The staff is always courteous and polite!!

I got a bragel a few days ago for the first time and it was SO good. I had to get another today! I get oke and the the guy working doesn’t put any cream cheese and that was like the best part. so i asked him if he put any on there and he says, “did you want some on it?” the menu literally includes it . he was acting as if i had to special request cream cheese on a bagel.. and when he put some on he barely put any and was just rude. the girl who took my order didn’t look happy and just said what she had to. makes me not want to go back.