Went thru the drive thru 2 days in a row. Service is very slow. Cannot take more than 1 order at a time even though this Biggby has 2 lanes to order in...no idea how a 2nd lane helps
Very slow! We got there at 10:25 placed our order, we had a 11:00 appointment we figured 35 minutes should be plenty of time to get a coffee and make our appointment, we were very wrong, there were 2 cars in front of, we thought no biggie we have 25 minutes before we have to head to our 11:00 appointment there in Allegan, we actually had to leave without our coffee, we sat there waiting for 25 minutes, one of the cars in front of us was still waiting for their order when we left, in all the Biggby's that I've ever visited none of them were even close to being as slow as the one in Allegan!
I had to repeated my order 4 time to the barista taking my order. Then I paid extra for whipped cream and it was not on my drink. I ordered 3 drinks in total. I live in Allegan and will NOT go to this location again. The last time I was here the same thing. Sorry….but not again
I personally love going here in the morning but if I'm being honest I stopped going after 2-3pm because the level of service changes in my personal opinion
This new biggby was a good experience, and the worker was very nice that served us our drink. They were also very fast with my order. Overall good business
New location in Allegan. All staff friendly and helpful. Please tip even drive thru. No working a/c yesterday, needs repair. No in store sitting and no handicap door button to auto open door.
Brenda Langston
Went thru the drive thru 2 days in a row. Service is very slow. Cannot take more than 1 order at a time even though this Biggby has 2 lanes to order in...no idea how a 2nd lane helps
Becky cruea
Very slow! We got there at 10:25 placed our order, we had a 11:00 appointment we figured 35 minutes should be plenty of time to get a coffee and make our appointment, we were very wrong, there were 2 cars in front of, we thought no biggie we have 25 minutes before we have to head to our 11:00 appointment there in Allegan, we actually had to leave without our coffee, we sat there waiting for 25 minutes, one of the cars in front of us was still waiting for their order when we left, in all the Biggby's that I've ever visited none of them were even close to being as slow as the one in Allegan!
Nichole Milbocker
I had to repeated my order 4 time to the barista taking my order. Then I paid extra for whipped cream and it was not on my drink. I ordered 3 drinks in total. I live in Allegan and will NOT go to this location again. The last time I was here the same thing. Sorry….but not again
Theresa VanGemert
Spent 30 minutes in drive thru with 3 other cars. On average to get my daily coffee it's between 15-20 minutes which is a little too long.
Brandon Schneider
I personally love going here in the morning but if I'm being honest I stopped going after 2-3pm because the level of service changes in my personal opinion
Meaghan Rowader
Coffee was great and service was relatively fast and friendly. The guy taking our order was very kind!
Hannah Tanis
Very mediocre, the staff is super friendly but my drinks are hit or miss and the wait times are extremely high. Conveniently located though
Alyssa Macherzak
This new biggby was a good experience, and the worker was very nice that served us our drink. They were also very fast with my order. Overall good business
Bettina Hickey
Got the Easter basket drink and I loved it 🥰
Jody Kim Leavitt Muka
New location in Allegan. All staff friendly and helpful. Please tip even drive thru. No working a/c yesterday, needs repair. No in store sitting and no handicap door button to auto open door.