Tim Hortons

I went to Tim Hortons in Presque Isle Maine today around 5:30 PM I had to wait at the speaker for almost 15 minutes after being told to “wait one minute”. Annoyed, I order my drink, which was a medium pumpkin spice iced Capp with extra caramel, no whip cream. I get to the window and the redheaded girl says caramel ice cap. I correct her and she heard me but then goes & tells the woman making the drinks Carmel so then I have to tell her again, OK not a big deal. What bothered me was the combination of waiting almost 15 minutes to get my order taken, when I get my ice cap, it’s completely melted, when I ask her why it’s completely melted. She doesn’t apologize and just tells me that it’s because she just put the mix into the mixer and there’s nothing she can do about it. I said well it would’ve been nice to know if that was the case I wouldn’t have ordered one and she told me “it is what it is that there’s nothing she can do about it.” No sorry or anything. She (with an attitude) asked me if I wanted a refund but because of how slow they are I just said no and took my melted ice cap and went as she very rudely slammed the window in my face.

Good coffee. But always cold (i ordered hot)if i use the drive-thru. Almost every time. If i go inside no problem. Maybe because you can see them pour it. But i digress. An the staff is rude half the time essential half throwing everything at you. Acting like they want you to just be gone even if your the only customer. Only giving three stars because an occasional crew member there acts lively and is respectful.

Don't go inside very often to sit down and / or order inside. I always use drive thru.

Stopped in to order myself and my coworkers some drinks. Iced caramel macchiato was made completely wrong. The first strawberry coconut refresher they handed me had no coconut milk and just water. The second was extremely watered down. Oreo ice cap ended up ok, according to my coworker.

Very hit or miss, despite some good employees.

The place is in need of a deep cleaning!!! It's so dirty in there! The service is so slow I don't know why they haven't been shut down!!! I'm shocked No one has gotten food poisoning it's so filthy!!!!I used to enjoy going to Tim Hortons in Presque Isle they need to do something about it!!!!🤢🤮

It was terrible. I waited 20 minutes in line for my order and then it was wrong.

The attitude of workers can be seen in their actions and how they respond to co workers very sad to see some people being hateful.

Great coffee and beverages, along with sandwiches and baked goods. Fast, friendly crew including Jocelyn, Mike, Kevin & Moose, among others.

Favorite place to grab super delicious doughnuts and coffee ☕

We always receive great fast service at this location. The people are friendly and very patient with our sometimes complicated orders. Did I mention that the Oreo donuts are just about the best thing I ever had that I shouldn't be eating too many of? Can't help myself. They're great and so is the coffee!