Search

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping
  • Takeout

The Cupcakery Reviews - 80

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Patricia Malcuit

1st time going bought cup cakes to take with us to Thanksgiving dinner. They were a big hit.

Rae-Lynn Jansen

Love the cupcakes. Great flavor combos. The cake itself is a good consistency, not overly dense and not too crumbly. The frosting is the moneymaker. Straight shot to the bloodstream that'll make you sit up straight.

Patricia Nocera

The associate who waited on my first visit had no enthusiasm. I entered excited about the place, especially being a Lewiston native, and left unimpressed. I haven't even tasted the cupcakes yet. Hope they are 5 stars to make up for the service and her bland attitude. Not good.

Brittany Fortier

For the price I don't think they are all that. I like a moist cupcake. I bought 2 dozen and unfortunately was not pleased. I like the different flavor ideas that you don't around here. I decided to give it another try so I also came in to buy a cupcake and only had a choice of 2 flavors. Wish there would of been more of a selection. Also was not greeted walking in and didn't get the greatest customer service.

Elaine Carter

Sad to say the cupcakes I bought for my granddaughter’s 21th Birthday were hard, definitely not fresh, and hard to cut( bought, delivered, & eaten same day- verified by 2 people) I called the next day-spoke with Katie- & she apologized, was very understanding, she said to bring in the receipt for a refund. I did, a couple days later, spoke to a woman who was rude, said Katie hadn’t spoken to her, said “chocolate cupcake can last 6 months”, said I should gave brought them back( I would have if asked to)& couldn’t do anything... very poor product, poor customer service, and a spoiled 21th birthday gift. 1 star was because my granddaughter said, “well, at least they were pretty.”

Jerome Lizotte

I want to thank The Cupcakery for the gorgeous 50th anniversary cake they made for my parents. The cake was fresh, delicious and moist. The buttercream frosting was to die for. The design on the cake was gorgeous. It totally exceeded my expectations, and we would highly recommend The Cupcakery to anyone.....Jerome and Denise Lizotte

Mark Calos

Poor service during transport cupcakes were not secured properly and half the order tipped over I went back so they could fix them and they said that they wouldn't and couldn't replace them but that they would do their best to clean them up. So now I have to bring broken cupcakes to my brothers wedding. NICE....

Sarah Fournier

Best cupcakes and coffee!! Support local!!

Kryston Lemay

There was a tiny bit of miscommunication, but they were fast and went above and beyond to fix it. The cupcakes were delicious and there were unique flavors to choose from. We got a s'mores and a PB&J. Very very good.

Mary Chasse

Super dry and literally tasteless, I couldn’t even taste vanilla extract in my red velvet cupcake which is the #1 flavoring ingredient in all baked goods. Pretty much like chewing on a chunk of drying play-doh.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload