Thorntons

Excellent customer service at this location. The morning staff has the nicest people. Especially the lady working the kitchen. I go out of my way to go to this location because the staff at other locations around here pale in comparison to the friendly staff at this location. Promote these people so they can train others in the company. I would give 10 stars if I could.

One cashier working with 20+ ppl in line... Register wasn't giving change back on purchase (automated) leading everyone to be overcharged. Quit going there for months because of this... See it's still the same, back to Speedway I go.

Thorntons always stands out to me compared to other gas stations. I think it has a lot to do with the cleanliness of their stores. Keep up the good work 💪!

The little skinny brown haired manager is horrible at the morning food! The food is never ready and she just starees at people in the store. Needs new management. This place has more bad reviews then good!!

Went in to get gas at Thorntons at Factory ln, prepaid for gas got charged for something I DID NOT get went back in to get it corrected to find out there's no manager. Andrew who was working said he could not refund my money because no manager there. This is sad I guess thorntons has shareholders they must please so they have found the best way to take your money and not give it back. Sorry no manager here, so sad.

This place is a death trap. My first visit here I was broadsided by a tandem dump truck that pushed my car 100' like a snow plow - he said he thought he ran over a cooler. This corner is no place for amateurs or sober drivers. Surrounded by 5 4G-LTE over-amped unregistered cell towers, add Thorntons selling liquor, Krogers selling liquor, the liquor store next store, El Nopal selling liquor a few doors down and Brix Wine Bar you have the Perfect Storm for infinite traffic fatalities and a recipe for death and disaster. But they like it this way. And Thorntons makes a killing at almost $4.00/gal. for their gas yet still cannot keep the place clear of flies coming out of every receptacle in the store. Even with that they will not permit my service dog in to this very day twice refusing him in there as recently as this past weekend. I've contacted Thorntons corporate with no success. No response from anyone. No help in sight. I would not recommend this area for families, pets or children. If you're a high risk taker then this is your cup of tea.

You have to wait to put in rewards after they completely ring you up or it doesn't take. And even then you can't get them to let you put it in and they advertise sale but charge full and shrug when you tell them it's not right.

If you want to be treated like trash and this is the place to go girl behind the counter was just sitting there holding up the counter bad-mouthing customers as they walked in the store very rudely that there was told by an employee that was cleaning the Grill and Food area the bathroom was closed for cleaning what a joke

Was using the men's bathroom and had to listen to the girl cleaning talk about how bad she hated white people and how nasty we are. I guess go back to the hood and be with your own?

Not customer busy. No receipt at pump. Went inside to the lone cashier telling someone on phone a FU and then hung up. Guess their night is busy.