Kneaders Bakery & Cafe

Walked in at 11:20 today and waited patiently while multiple workers walked by and did not acknowledge our presence. Then when the person finally stepped up to the register, she didn’t greet us. We began to order and they don’t have cranberry sauce. They had to ask each other if cranberry was available on the headset and the person standing next to her answered no. Customer service leaves a lot to be desired at this location. The least you can do is say hello to folks who spend their hard earned money at your establishment.

Expensive but very good unique food. We got it all, drinks, soups ( mine was Artichoke Portobello), Hazel Nut Multi grain sandwich, bread bowl, raspberry tarts, eclairs... We even took home a loaf of cinnamon bread.
The restaurant itself is beautiful and pleasant.
The only shortcoming, was no fallow up service or check after delivery to the table.

I Had to leave a review. 19.00 dollars for a quart of soup ! We ate here last week and had a bad customer service experience. Decided to try again and about fell out of my seat when they gave me my receipt. don't get me wrong it was ok soup but 19 bucks are you joking. Not going back anymore.

The service was terrible. We weren't greeted, and we stood at the counter waiting for our orders to be taken for almost 10 minutes. They forgot part of our order as well and were very standoffish and cold, clearly not happy to see us there. However, they make a reaaalllll good sandwich. I'd get it to go.

I understand they get busy, and I LOVE their food, but I consistently have issues when ordering online for pickup or delivery.
Most recent was today, made an order for two soups online around 12:20pm, it said it would be ready 12:32pm, I arrived about 12:38pm, and stood there for literally 20 minutes for my pick up order… and part of that wait was because they were out of one of the soups in my order and it seems it wasn’t ready before I got there.
Really defeats the purpose of an online order if I’m able to order things that aren’t available, and completely futile to make a pickup order in hopes to be quick on a limited lunch time.

Solid sandwich and soup. A bit pricey for what it was in my opinion. But overall pretty good lunch spot. The bread was really good.

We’ve been so disappointed with this Kneaders. We got a $6 slice of cheesecake that was put upside down in the box and all messed up. The manager training the cashier was awful and rude. She had her phone the whole time and continued to text and look at Instagram behind the counter as customers were being helped.

The food was overpriced and there wasnt anything special about it. The bread was good. My Rueben had more sauerkraut than meat on it. We showed the manager and they remade it with just a bit more meat. Hopefully it gets better. Until then we wont go back

I arrived a few minutes after the time posted that they were opening a man was standing at the cash register as I went to the door and the door was locked. I was almost back in my car when somebody came to the door and unlocked it and walked away without any apologies. I came inside to ask if they had any bagels and the man at the cash register had to ask for help of the same lady that unlocked the door and they said that they did not carry Bagels which is what was posted on Google. You work there and you don't even know what you have, wow!

It was so yummy! We had the all u can eat French toast and pancakes. Their treats are good as well. The peanut butter cheesecake is so creamy and peanut buttery goodness in every bite.