Beans & Brews Coffeehouse

Today we went to get coffee at Beans and Brew in Pocatello. We payed, recieved our coffee, and the barista closes the window indicating that the transaction was complete. We always scan our receipts, so we waited to ask for a receipt and she opened the window asking what we needed. I asked for the reciept and asked if we get a free drink next time since the sign on the window said " if we fail to give you your reciept, you will receive a free drink at your next visit" and we clearly didn't get our reciept. The RED HEADED GIRL with a green beanie on gave us our reciept and said "oh look the reciept is in your hand, WE WIN!" Them she slammed the window in our faces!
We were appalled by how unprofessional we were treated.

This used to be a very cute little local coffee shop. It is now very unkept and gross. The bathroom looked like a truck stop. You could tell it has not been well cleaned for a really long time. I had already ordered my coffee. Worried that the food prep area may look like bathroom and main area floors. I left the coffee on the counter and went to Main Steam Coffee.

Worst mochas,/coffees we've ever had. The staff was very nice, but we spent almost $30 on drinks for our group and they all ended up in the trash. Was incredibly disappointing and a waste of $. Will never go back.

I noticed the management has been pointed out already on these reviews and there is a reason why. The manager is a joke. As a coffee maker and a teammate. I can tell by the dynamic of things and the way the employees act.The passed couple of times she has made my drink and she has ruined it both times. She doesn't know what a "wet" latte means.

I went completely out of my way this morning hoping that this place was open like it says on Google at 5:30, just to give it a try. I will never come back to the store again to get coffee. Complete waste of time! It’s all about punctuality, I show up on time to work so I expect the same. I will continue to go to Java express. I've never had a problem with them not opening on time.

I usually buy 3 to five coffees every other day from here but i will no longer be buying anything here. Today i oredered my normal 5 coffees the lady katy who took my order failed to get it right after literally eveeythjng i oredered then i get to the window and they roll there eyes at me give me 4 coffees tell me i didnt order 5 and if i wanted another i had to get back in line shuts the window and walks off. The level of hospitality at this establishment is an embarrassment and has cost them my business.

Excellent staff! Always super sweet & remember the orders that my kids like!

Hidden behind Burger King, this little coffee shop boasts a warm and friendly staff & quiet escape in a comfy setting. Yummy options like Aztec mocha and feature Tully's coffees. Free wifi to stay connected & relax for a bit. Glad I stopped!

I thought this was a typical coffee shop where you get shots of espresso in your drink. I was severely disappointed. I watched them pour some kind of pre made mix from a large pitcher into a cup full of ice and call it an iced mocha. It tasted like the cheap gas station iced coffee you get from a machine. Not worth $5. I will go somewhere else and get real coffee for this price! :(

Worst coffee ever, none of us could drink it, waste of allot of money. However, the ladies were nice. We ended up getting drinkable coffee at Starbucks and it was less expensive.