Lappert's Hawaii

We waited 20 minutes for melted dripping ice cream. They closed down the line right after my family. They couldn't serve customers because of a delivery and ran off all the other people that waited just as long. Awe inspiringly rude and indifferent behavior towards their customers.

Unpleasant service. Two of our family members ordered the coffee and I was next in line. The waiter turned down our coffee order at 5:01 while we were waiting in line saying they don't make coffee past 5!

The mac nut ice cream was sooooo good I came back later for more. They recognized me and we shared a good laugh. It's definitely worth the long line. But come early. They run out!

Can't walk by without smelling the fresh waffle cones.. so we had to go in and try them. Amazing island made ice cream! Highly recommend.

Very good quality ice cream. Scoops of macadamia and pineapple were so refreshing.

Unfortunately, the server was not in a good mood…

No trip to Kauai is fully realized without a trip to Lappert's !!
Tonight I had Big Island Inspiration
Vanilla ice cream + fudge brownies + chocolate chunks + choc covered mac nut shortbread & the wife had Caramel Cashew Turtle Cluster
Praline ice cream + caramel + cashews + chocolate covered caramels, we each had a single scoop in a fresh waffle cone, YUMMY !!

Oh my oh my that chocolate covered cone is out of this world! I could eat just that as desert but that combined with your favorite ice cream will go perfectly. I went with the Java Lava coffee chocolate ice cream and it was so so good! Highly recommend

The ice cream was creamy and cold. It was extremely busy, but they are serving a group at a time because of Covid. Great selection of ice creams and sorbet.

I love my iced coffee super strong and Lappert's does it right! My husband got the kauai pie ice cream which was also amazing!

Stopped recently to try the coffee and ice cream. Stood there for almost 5 minutes before the snotty b@&$# of a worker came out of the back with a complete attitude asking if we were ready needless to say we weren’t so she stormed back into the back barging out 2 minutes later when we were ready.

Coffee was ok and the ice cream was good, but the customer service was some of the worst I’ve encountered when traveling. So sorry to inconvenience you by having to do your job. If you don’t like dealing with tourists, you should find a different line of work.