Lappert's Hawaii

Amazing customer service and great ice cream! There are so many flavours and the waffle cones were always fresh off the press and so delicious. My boyfriend and I stayed in Princeville for a month and came here at least once a week. The ladies here remembered us each time and treated us like family. Would 100% recommend.

Poor service (an employee was berating us when we walked in for asking the difference between Espresso and Drip coffee). However, the Kauai pie coffee was amazing! Probably the best coffee I’ve ever had for not really being a huge coffee drinker.

Delicious! The whipped cream was a little funny tasting and it was sooo rich, but oh it was delicious!

Wonderful ice cream and really good coffee. And sometimes you can splurge a little and upgrade to a sundae!!

Great ice cream and waffle cones but horrible customer service. The first time it happened, I chalked it up to the lady having a bad day but the second time I went in, the same lady was at it again with her rude remarks. When a person waits in-line for 20 minutes to then walk in and look to see what flavors are available and you get “I’m waiting on you”, I’d like to have told her where to put her ice cream scooper but I have no self control and wanted ice cream. Lesson learned here, go to the grocery store next door to get your creamy goodness fix.

Fresh waffle cone was amazing! We had big island inspiration Gelato and absolutely loved it! It was very creamy and not too sweet for my taste which was a great combo

Yummy ice cream, you can smell the waffle cones a mile away. The “Can’t Decide” is great for sharing.

The ice cream was 5 stars for sure. Unfortunately, like other commenters noted, the young lady working the counter was repeatedly rude to customers, including my wife and I. She made multiple remarks that struck me as highly unprofessional (For example, she announced loudly “I guess some people can’t read” after a customer didn’t see the tiny “Cash Only” sign high up on the door). I’m sure she’s under a lot of stress with everything going on, but it really took away from what should have been an otherwise enjoyable experience for us.

The chocolate macadamia nut ice cream in a chocolate dipped waffle cone is to die for! I've been coming to Lappert's ever since I discovered them in Honolulu in 1986. They are by far my favorite ice cream shop in the world!

Delicious original ice cream flavors with Hawaii flavors such as white chocolate macadamia nut. The waffle comes are also made in store, and are crispy with a great taste, also don't drip! The staff was also friendly. All In all, a great little place, would recommend for a hot day!