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Amenities

  • Wheelchair accessible seating
  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • Wheelchair-accessible washroom
  • Outdoor seating
  • Drive-through
  • Takeout
  • Dine-in

The Coffee Bean & Tea Leaf Kea'au Reviews - 100

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Vaish “Siso” C

Great coffee if you're looking for something on your way to the Volcano National Park in Hilo. Staff is friendly and they've a variety of snacks/food options too.

Ella Theunissen

This is by far the most dirtiest coffee place i have been. The entrance is not inviting at all. Music to loud and chairs criss cross at tables.
Behind the counter it is really dirty. I even looked at the floor 🤢.
@Julius; as 2021 store manager of the year…, you have a lot of work to do 🧐

To the employees; do you really like working in that place?

Manar Daghash

We came here after a much needed caffeine stop after exploring volcano National park! I was super indecisive after seeing all the options they had! They were out of a few things but the staff was super friendly and helpful and made delicious recommendations! We ordered the Vietnamese Cold Brew and it was DELICIOUS! We will definitely be stopping by for another one or two…maybe three before we leave!

Kela Lindsey

Came here a few times and respectfully can’t give a higher rating. Coffee is alright. Nothing is worth the price in my opinion. Food lacks flavor and quality. Ordered an avocado toast and there wasn’t anything special about it. For the price, I expected a little more than just mashed avocado on a slice of toast. The next time I went, I took a leap of faith and ordered a smoked salmon bagel (what could go wrong, right?) and again, disappointed. There was a chunk of cream cheese and a sloppy pile of salmon in between a plain toasted bagel. At this point I believe you’re paying for convenience considering this is the only (obvious) coffee shop in the area.

Megan Curtis

Cute coffee stop in a great location. This has been our regular coffee stop while in vacation here. Coffee tastes great, nice menu with great variety of coffees and teas as well as other drinks like frozen blended coffees and non caffeine drinks. Lots of snacks and small grab n go lunch options as well. Definitely a great place!

Jai Baybe

Everyone was super friendly. The place was very kept and clean. Places to charge your phone or laptop. They were super impressed with our service pup, ( she is a skilled superstar). We got some blended ice coffee drinks and they were ono and the price was good. ❤️

Angelique Danielle

The internet is slow. The ambiance is stark and freezing cold. I buy my drink and use the internet. I was put off by a 51cent charge for water but what really sucks was being TOLD to leave before they closed 10 MINS so they could clean the lobby. I was going to leave at 8 anyhow but check this. Even the employees dont want to be here. I've worked customer service and hospitality for a long time. Would be nice if this next generation could give it back. So super selfish.

X In the way

Jonathan James

Consistently providing an excellent cup of rich dark roast coffee, daily. This mainland brand brings unique blends of coffee, to Hawaii. Nice selection of baked and sweet items too. ;) Enjoy.

Arthur Akau

We really love this place! Although we live in Hilo, we make the trek out to Keaau at least twice a week to get our favorite drinks and sandwiches. Most times we do the drive thru, unless we’re meeting with clients. Depending on the time of day, the drive thru can get busy but it’s always worth it. If you prefer to sit, they offer both indoor and outdoor seating. Great atmosphere and friendly staff.

Jineane Williams

Had the worst experience here. Came here to do homework, and the Wi-Fi didn’t work. Luckily I had a personal hot spot on my phone so did that route instead. Ordered a mango cold brew tea, it was good but for $6.50, seemed expensive for tea. Lots of homeless people in the area, so you’ll need a key to use the bathroom. Leaking pipes from the ceiling so they have a bucket in the middle of the place. Lastly, they charge for iced water… Overall, would not recommend.

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