Search

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Cumberland Farms Reviews - 38

3.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Timothy Fields

New store here in West Cocoa, staff are helpful and friendly. Prices for fuel are competitive. This store is a big improvement for services. I can imagine that other stores in the area will feel their presence at the cash register.

The property is a big improvement in the area. They are good neighbors.

Victor McDonald

The 5 stars are fake, 54 reviews and 38.
The truth is the store is disorganized and coffee is inferior. I go out of my way to other locations in the county. Stop the fake reviews and fix it. Why would you have 8 plus customers with 2 lines at prime time, 9 AM with one cashier?

Austin Getz

I come here all the time and have never had an issue until today when the store manager of all people tried to blame me for a misunderstanding. And because there was a miscommunication because we were both wearing masks and it’s harder to hear, he tried to tell me “I guarantee you never said pump 20 once” and started getting an attitude with me instead of just working with me and fixing the situation. On top of this he helped several customers before he even bothered to help me. Then told me “we normally can’t do anything about an amount this small in gas” basically saying because I thought he was repeatedly asking “13” as in “$13” it’s my fault I didn’t understand he meant pump. And it’s my job to clarify next time. And even though I clearly said pump 20, and he misunderstood because my mask, the situation was my fault. Horrible experience comes from the first time the store manager rings me up. I wonder how he treats his employees.

Whitney

Im not from cocoa beach but we went here several times while on vacation and the one thing I loved was the hyper freeze the variety of flavors was so good to bad they don’t have this where I’m from. A good selection of beers and snacks. Cashiers were friendly as well.

jennifer stevens

Ok I love this Cumberland farms. The clerks are amazing and very helpful except for the blonde one. Shes rude and nasty Everytime I go in. If you ask her to heat something up for you it's always i can't!! Well every other girl there can and goes above and beyond to make the customers happy. She once charged me for 5 sandwiches when I got 2 and had to bring them home cold because she said she couldn't heat them up.
She needs some serious training from every other clerk that works there.
I gave 4 stars because I love the store qnd all the other clerks that work there so why punish them for one bad apple. Cumberland please train this girl in hospitality , kindness and customer service. Shes very rude and lazy.

jonathan assink

Got dirty fast. Doesn't have that new place look anymore.

Chance Paseur

By far the nastiest and most dirty Cumberland farms in Brevard. Smelled horrible inside, the floors looked liked they haven't been mopped in months. The drink station area had garbage and dried soda all over and the garbage was over flowing. The condiments area had mustard and other unidentifiable things dried up and crusty. The manager obviously doesn't know how to manage their employees. So sad to see a nice newer store in cocoa in that condition. So if you like a clean store to shop at I recommend Wawa up the road, it's always very clean

T M

I wish they would keep paper out at the gas pumps to get a receipt. It's very inconvenient when you have to walk inside and wait in line. That's the whole point of paying at the pump.

Ishkabibble E

The absolute worst service. One line was very long cashier comes up says next person girl just walks right up I told the cashier he should have taken the people that were waiting before her but they're always rude at this store very rude people work here I hate this Cumberland farms the only reason I come here is I have the 10th cent saver gas

Bobby Clark

Bought a pizza from you guys last night and I was very unhappy with the pizza the service was ok she could of been more helpful with adding th bacon for me to the pizza. I will not be returning to your store at all. The pizza was cook fast and still dough.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Cumberland Farms Hours

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday