Einstein Bros. Bagels

when I order a turtle mocha Don't tell me you'll make it then not make it. It's a caribou coffee it's on the menu for every caribou I've ever been to. But if you can't make one don't let me order it and expect me to just accept a drink I didn't order. Then have the audacity to tell me that it's what I ordered. Like lady no I didn't order this ya big jerky. I won't be back mean people in this building actually upset very much so.

Really nice. Had a Cold Brew Caramel Macchiato Shake and their new Brisket Breakfast thing. Was all tasty. Staff very nice and friendly.

Service is always good and the food is good.

Exceptional customer service! Appreciate how friendly, knowledgeable, and caring the staff were in ensuring that I was pleased with my drink and food purchase. Id recommend this place as a great location for a meeting or a get together over coffee or bagels...especially once the morning breakfast rush is over! Imagine they get a bit busy in the mornings with those trying to grab breakfast on the go.

Ive never eaten here before but figured i would give it a try due to my girlfriends recommendation. I can honestly say ill never eat at einstiens again. My sandwich was bland and tasteless, my coffee was terrible and on top of that, it was WAY overpriced. Do yourself a favor and go to dunkin. Or anywhere else really.

The place is understaffed, coffee machines are out of service, outside furniture wear off. Seems like some staffers are smokers and you can smell the thing on your cup. 23 min wait for a 6 people line. A part from that the staff is very nice. Just too much work for the same buck.

You can’t have a Caribou Coffee and not know what any of (or have the ingredients to) the signature Caribou drinks! No Turtle Mocha, Campfire Mocha, Caramel High Rise, etc. Might as well get rid of this franchise, as it’s 1000% not a Caribou.

On top of that, the people working were just not kind. Go someplace else for your coffee and bagels!

My mother and I was so stoked about coming to this exact loxation Cape Coral (traveling from Miami) unfortunately the transaction was not so well, it was my first time ordering a bagel with avocado on it and when I get this misery bagel with probably less than a scoop of avocado like very noticeable they tried to spread it out to make it seem like it was a lot I nicely asked for extra. The MANAGER goes to “just so you know we charge extra” and I respond that’s fine? If I would’ve of known you guys would put that misery of avocado I would of paid extra. She didn’t even acknowledge my response. Definitely won’t be back.

2 BAGELS (1 PLAIN NO TOPIN, 1 WITH CREAM CHEESE,) 2 CUPS OF COFFEE FOR $ 20 AND CHANGE.
The total of my order was $9 and change, I paid $20 and change for her to return $11.00, which she never gave me, she closed the cash register without returning the change, I took care of the coffee, cuse they were closing for the day (I know it was partly my fault, for not asking for my change on the spot, I trust her honesty) unless she does not know how to recognize a $ 20 bill and a $ 10 bill
SO IF YOU PAY IN CASH
YOU MUST BE VERY CAREFUL THAT THEY RETURN THE CHANGE, OTHERWISE THEY WILL STEAL YOUR MONEY.

The Caribou Coffee and Einstein Brothers Bagels is easily one of my most favorite breakfast concepts. Caribou Coffee is far superior to Starbucks in coffee quality. I got into a conversation with one of the greeters up front who was very knowledgeable about the product, she explained to me that Caribou has an extensive vetting process to ensure they have the highest quality beans on the market, and that every single farm that they get their beans from is Rainforest Alliance Certified. In addition to the best coffee, they also have the superior products of Einstein Bagels, with fresh bagels every morning. In my honest opinion, there's no comparison, Coffee & Bagels is by far my favorite place for breakfast and coffee.
For the record, I also think it's silly to complain about food being soggy when you package it and take it to go... Isn't that always the case with any food from anywhere? It's also silly to be harsh about employees who don't know the menu inside and out when they literally opened like a week ago. I'm sure they're still learning the menu, just like we are. ✌