Einstein Bros. Bagels

Came here on a first date. Super nice service and clean dining room. My date and I talked for like an hour and didn't even notice they closed. The lady behind the counter was very polite when informing us.

Keep doing great 😄😄😄

Very friendly service and nice bagels.

Glad they are still around with nova lox and coffee as good as ever. Friendly service too.

Ordered two coffees and two bagels and waited over 30 min. The people taking orders seem lost and confused. They really either need to hire more people or train the staff better. Everyone waited quite long for there food and drinks. Wouldn’t recommend

I have been coming here for a few months now. The staff has always been great along with the food. Until yesterday. Wendy “the GM” wanted to have an argument with me when I picked up my order in the drive thru. I get people have bad days but don’t take it out on paying costumers. To bad nothing will be done about it.

The service here is amazing. My go to is the all-nighter.

I like to go here for a bagel a couple times a week. They are slow and never seem to have enough help. I usually go to the drive up but not good if your in a hurry. The manager is always very nice and the rst of the staff is friendly too.

One of the worse examples of retail I have ever seem. Too cutesy, slave to their point of sale computer, had to ask twice for my coffee, had to ask twice for the croissant that I ordered (which tasted like a sweet bagel). Pretty sure we won't find that we got the type and number of bagels we ordered when we get home to count them. Too bad, their bagels are good.

Stood there so long and Noone came to see if I needed anything so I walked out.

Gave them a pass when they had all the service issues when they first opened but it's been a few months and here I sit in the store waiting for drinks they never even started making until after we had to say something once we realized they had left the drink prep area. Drive-thru had a few customers but otherwise empty inside. This location gives the company a bad name. I've had both Einstein Bros & Noah's in other cities and never experienced the same poor service. There are only 3-4 total staff members here that seem competent and end up doing all the work which is very unfortunate for them. The management here is lackluster as we witnessed their inactivity during the opening weekend and first few weekends after. The food and drinks are good when they get your order right but the service quality needs to improve.