Einstein Bros. Bagels

Everything I give a 5 star review it's usually because of the exceptional service I receive with a kindness and smile. Yesterday morning was one of those occasions and Ashley is the reason for the 5 stars.

First time going here and every single employee was incredibly polite, cheerful and did their job well. This seems to be a rarity nowadays where most employees don't care and mouth meaningless words simply because corporate tells them to. But these employees genuinely enjoyed being there and cared about the customers. I will go back just because of this. And my bagel and coffee was perfect. Not a single thing to complain about. THANK YOU!

Much like the last person wrote. I order from here very regularly or at least I try to, A simple egg sandwich and I always have to hope they get my order right and they never do. 9/10 times it’s wrong. Only every now and again will I actually call to tell them. I live 20 minutes away and always have to drive back to fix it, what’s the point in paying $10 for delivery? I will say the manager Lisa is a great manager and a very nice woman, Always willing to fix your order. Sandwich makers definitely need to be retrained- or taught how to read. check your food and don’t order on DoorDash because you won’t be able to get it fixed.

Great bagels , great service and always pleasant

The Food is decent but the employees are rude. They seem to be inconvenienced by customers. The service is terrible! I stopped going there. Management needs to install cameras so they can see these employees in action. The employees are definitely hurting this stores business and the company brand. They need to be replaced as soon as possible!

Hot out of the oven bagels! Mmm, good! Reasonable prices, too!

Horrible horrible place. I’ve had caribou previously and used to enjoy their coffee when I lived up North. This location is by far the worst “fast food” restaurant/coffee shop I’ve been too. Went to get some coffees and a muffin or two yesterday morning. Sat in the drive thru for over 30 minutes with only 3 cars in front of us. The drive through has curbs so you are stuck behind the person in front of you even if you wanted to leave. We sat at the ordering post for 15 minutes and nobody would answer. I tried calling them 3 times while waiting and no body would answer the phone. Finally I moved forward in hopes there would be a way out around the corner. Nope the car that was in front of me was still waiting there at the window for their food. I was so upset I jumped the curb and got out of there. I will never return. 😡

We went here every day while on vacation. Best bagels in Cape Coral/ Fort Myers by far. The coffee was also great. I was very happy with the service and the staff. I recommend everyone atleast to go try this place out.

Staff is always super friendly, helpful, efficient, and professional. Food is delicious and place is clean. The ONLY reason I am withholding one star is the fact that at this location when I order an Asiago Cheese bagel they don't have the chunk of cheese in the bagel hole I've come to know and love. Tsk tsk.

Great selection of bagels and bagel sandwiches. Morning drink perfect.