Black Bear Coffee

Nice place to to have some coffee. Beautiful Persian rug one of thd sitting areas:)

French toast casserole needs frosting. The frosting that goes on cinnamon rolls...

I shouldn’t get hassled to get it. I order it every week and always get a different answer.

Great coffee shop and local owner.

I wish it had the square app register for rewards or something.

Customer service the worst I've ever experienced in my life.
Drinks made badly on purpose by a worker who didn't want to be bothered to make a 6 drink order for us (not sure why that is an issue when this place is always busy). It wasn't a fluke either - she did the same thing again when we tried to come in at a different time of day to avoid dealing with her - but she was there again and did the exact same thing (she shouted loudly to her fellow workers about how awful we were). It was a bizarre and uncomfortable moment, regardless of the fact that I'm the customer - I've never treated anyone like that.
I was told I would be contacted in order to speak to a manager with my complaint - but I have a feeling it wasn't her first issue based on the other workers' treatment of her and the situation. Save your money and don't go here for a good time - with that girl there, you won't be treated like a human being!
0/5 stars

It's a shame because usually it's a 5/5 stars experience! The drinks usually taste great and the previous three years were awesome. Unfortunately, that barista knows how to ruin a day and a drink. As long as she's not there to air her personal greviances, this place has 5 stars!

The staff seems genuinely friendly, the drinks are great AND the gluten-free almond-cherry cake is incredible! It is such a delectable dessert that I don’t feel like I’m missing out on “regular” desserts! It goes quite well with iced coffee on a hot summer day! The blended chai is also Amazing! I like the outdoor patio here too.

I would say that their espresso is OK, but not great. Their drip coffee is actually pretty good, and they have some great baked goods available! The vibe of the place is nice. It's the kind of place you could hang out and read or play a board game or something and not feel weird. They have some nice outdoor seating, which is great when I have the puppy with me.

A nice quiet little shop. I have been here multiple times and it's never crowded. The prices are a little steep for a lunch, but not unreasonable for Colorado Springs. Nice selection of beverages, coffee, etc. Cozy environment. The staff is friendly and the shop is kept very clean.

Their food is fresh tasting and delicious, the pastries are fantastic, and the coffee tastes great! This is a great place to grab a quick coffee and snack or you can get a full meal and relax a while. The staff is super friendly too! Definitely my go to coffee shop in the local area.

The choices are amazing and everything is exceptionally made and delicious. The atmosphere is just what you’ve been looking for and provides a wonderful place to chat, relax, or work on a laptop.

The staff is wonderful and I've had a few different drinks there but I love the French toast casserole., I have it every time Try it, you won't be sorry

I absolutely love black bear coffee and tea. Its one of the best coffee shops I've been to in the springs, and has amazing gourmet drinks. New flavors every month, something for everyone. Great indoor and outdoor seating and just so friendly. Thank you all!