Capital One Café

As a mobile professional, this is an ideal work space. All of the staff are incredibly friendly and attentive. Half-priced Peet's beverages [as a Capital One customer] is a great bonus. Space is typically plentiful, and there is a feeling of community and kindness all around. I use the cafe to co-work with colleagues, and have met with clients several times.

A great concept, half price on drinks if you’re a customer, plus they offer free money coaching - you can sign up for 3 free sessions. This was a great value to me, with a quality coach. When most banks only aim seems to be taking your money, this is great way to give back and engage local community. Ambience could use some work (think a hybrid of a cafe, coworking space & a bank :) but staff are super friendly and it’s a spacious professional clean atmosphere to work or chill in.

Capital One Cafe is a really cool cafe. They always have something interesting going on. I love their happy hours. It's very spacious and comfortable to hang out. The conference rooms are really nice and modern too.

Called ahead to see if they could assist us with something and we were told yes. When we arrived to have the service done we were informed they couldn't help. The coffee shop being there is pretty cool and nice that it's 50% off if you use your capital one card, but the drinks aren't very good. So overall I doubt I'd bother visiting one of the Cafe's again.

What a great idea for a cafe! Great staff and Peet's Coffee, what more can you want? Oh, I know, plenty of seating and 50% off coffee when you use your C1 Card. I am there at least 4 times a week. I love C1!

Pleasantly surprised by awesome service of Capital One Cafe. Cesar who helped me here today. Was very professional and knowledgeable.

Terrible customer service! Very long time on hold, then when someone finally answered I asked them if this location was just a coffee shop or a real bank location where I could make a payment on my CapitalOne credit card with cash. The person on the phone told me "indeed you can put your credit card in the machine and put money on in". I asked if I understood correctly that what he was saying was I could make a credit card payment in the machine, and I asked how was it possible that the amount of money I put in the machine was verified, and the person said indeed I could take money from my credit card, and when I said "are you for real? I want to make a payment on my credit card, please put me through your manager" and the person hung up!

Very nice, cozy, and friendly place. You can come over to just hang out with a coffee, while conversing with a bank specialist. You are also welcome to rsvp for a private for studying or just a meetup with friends. Very cool. A great idea and precedent for future establishments! 👍 👍 👍

I have been a customer for almost two years now. I had try to request a credit increase a few times, but was denied everytime for low utilization. I called in and spoke with their customer service representatives. She kept on saying she doesn't know how to answer questions. I asked to be transferred to someone that can. She then transferred me to her "Manager". I explained to him that the reason why I kept on requesting a credit increase was that my credit line was too low according to FICO and Vangit 3.0. And my goals is to reach to 800+ on my credit score, since I'm at 790+ at the moment. I try to keep my utilization around 10 % to 15 % and paid it off without 5 days. I told him that I have two charge cards from American Express, one is a Platinum and the other is a Rose Gold. Both have no per-set limits.
He then said that I needed to max out my card and carry a balance and pay a MINIMUM amount every month. I told him that I'm not going to do that, cause it will lower my credit score and that not what I wanted. He then said , well I'm telling you what to do and you're not listening. Its either you max out your credit and pay a MINIMUM amount. Then you "might" get an increase or keep your utilization low and " NEVER" get an credit increase. I was like, what that hell is wrong with this guy.

Beautifully decorated on demand work space in downtown Walnut Creek at NO COST! Capital One Cafe is located next to the Apple Store, Amazon books and across from Nieman Marcus. I came here for a recent event and was pleasantly surprised at how functional the two-story workspace is. If you are an entrepreneur, freelancer, CEO, or just need to have a couple hours of business meetings this is the perfect place to drop and meet in a professional setting. Bonus for free Wi-Fi, coffee and lunch.