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Amenities

  • Wheelchair accessible parking lot
  • Drive-through
  • Takeout

Dutch Bros Coffee Reviews - 27

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
JT_Gaming

Fastest service I've seen in so long, super polite and friendly. Drinks are run out to you, LITERALLY!! Line moves very fast and exiting is super easy.
Ordered a Lazer cat, came out amazing, will definitely be back

mary b

I had been debating writing a review but after my last experience it is way over due.

First and foremost stay in your car and order there. You will be out faster than ordering at the window!! I made the mistake not once but twice of doing this (because there was no one in line) and it took them 30 minutes to give me my drink... never again.

Second of all as someone previously stated even after repeating orders at least 3 times they still mess up your drink and when you tell them "hey the drink is wrong" they roll their eyes at you like your are the one who messed it up! Unfortunately they don't wear name tags but the Latina girl with long straight hair who tends to work the window... yeah I'm talking about you. Your attitude is not of Dutch standards and I have no clue why you got hired but if someone tells you their drink is not made correct fix it without rolling your eyes. It is not my fault your co-workers messed it up.

I did bring up the first incident with they eyerolling to the manager the first time but this happend yet again and their was no one in sight. I have never had bad customer service at Dutch Bros @ the Fresno locations but at Madera they lack the "Dutch vibe" they are famous for.

I do hope that something is done about the long wait at the window. It should not take more than 30 minutes for one to get their drink when there is no one in line on that end. Also, these employees are up for some customers service classes because they are lacking in the department!

Shot out to Moose because he holds up the place with his positive vibes and great tips and to those who actually have the Dutch vibe!!

Hypnotic Dreams

I gave a 4 star for food since they don't really have many options, but they have amazing customer service. The drinks are great. They help offer some options on their menu. Energy drunk combinations, smoothies, blended coffee kids options, horchata, Chai, you name it!

Viviana Contreras

Rude employees, don't make the drinks correctly, weird set up, and each time I go there's always an issue with something and I'm so tired of it. I rather drive 20 minutes to Fresno for good service and drinks made correctly than 5 minutes for bad service

mc Jason

I go here every day but I will order a large and they will give me a medium I don't understand why but people overall really nice

Sophia

First time going to this Dutch Bros and was disappointed. Me and my family waited in a long line for 30mins until our drinks were finally brought out to us. The blended drinks were kind of watered down like they were sitting out. Going to stick to the other locations that are actually quick to order and serve, shout out to the Oakdale, Modesto, Turlock, & Merced locations.

my music playlist Phillips

Great customer service. Got us through the drive-through quickly and efficiently.

Vicki Painter

I love their coffee & all the new combinations they design. I'm always willing to try something new. Love the cheerful staff💕

Lisa Sanchez

Awesome as always. Just love the coffee and the whole vibe. My favorite is the Dutch Freeze Caramelizer, blended.

April Castaneda

So far the service has been very good. Haven't had a problem yet. The staff is friendly.

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Dutch Bros Coffee Hours

  • Monday 5 AM to 10 PM
  • Tuesday 5 AM to 10 PM
  • Wednesday 5 AM to 10 PM
  • Thursday 5 AM to 10 PM
  • Friday 5 AM to 11 PM
  • Saturday 5 AM to 11 PM
  • Sunday 5 AM to 10 PM