Had the vanilla cold brew and wasn't what I was expecting taste wise. It taste horrible and too sugary. It taste nothing like cold brew and It seems like this is a regular iced coffee. I am a regular cold brew coffee drinker. I make them at home and occasionally Starbucks. Overall the service was good.
I could give this zero star if I could. This incident happened today 12/23/18 at 7:40 am. I wanted to buy a muffin, a cake, and a water. The cashier instead only sold me water and muffin. No cake. And though I decided not to get the cookies I was grabbing, she put it on the transaction. When I saw the receipt I was confused. So now I don't have my cake and saw a purchase I did not want. So I asked her for explaination since it was confusing. The cashier--with a fullsilade of words thrown at me--said " I did not charge you for the cookies...do the math...do the math". She proceed to "do the math" for me and I was extremely confused by then. In that moment I felt unsafe and threatened by her rising anger--she was raising her voice ever so louder at me and acted as if I'm a nuisance for asking for a kind words explaining what happened. Anyway I walked away. But seriously I felt like that cashier would have jumped me if she wasn't working in this environment. My extinc was telling to get out... I understand that this is an airport. These people in customer service probably have to deal with many difficult customers in a stressed out environment....but this incident hurt my heart and I will never return to peets again.
I am a regular Peet's customer with Peetnik visiting every other day for coffee. I am loyal customer. Today I felt like a loyal dog only.
I have stopped by Peets LAX Peet's store located close to Virgin America' s 60-69 gates i. Terminal 7 with a rush to ask for warm water to heat my babys milk. The employees and manager REFUSED to give me some hot water in a cup because I did not have my wallet with me. I walked all the way from the Virgin America gate to the store and they asked me to go back and get 0,44 cents. Unbelievable! My baby was crying and I was trying to get 2 oz of warm water. Humanity is dead in that Peets. I am still crying with anger and disappointment.
Peets at terminal 6 lax, much shorter lines than Starbucks, normally very good drinks.dont expect anything but a bad attitude from the staff though they dont give a s..t and dont care if you like it or not.most likely why the line's are short
we came thru LAX from australia , we used my husbands credit card which came up approved on the card machine, they said it declined but would not show a declined receipt and we had to pay again (for over priced coffee and orange juice) and found out later they had charged us twice. will never use Peets coffee in LAX airport again , very deceitful.
Isaac Oben
Had the vanilla cold brew and wasn't what I was expecting taste wise. It taste horrible and too sugary. It taste nothing like cold brew and It seems like this is a regular iced coffee. I am a regular cold brew coffee drinker. I make them at home and occasionally Starbucks. Overall the service was good.
Shay
I like their coffee but this location should be open at night too considering it’s at the airport
Mai Le
I could give this zero star if I could. This incident happened today 12/23/18 at 7:40 am. I wanted to buy a muffin, a cake, and a water. The cashier instead only sold me water and muffin. No cake. And though I decided not to get the cookies I was grabbing, she put it on the transaction. When I saw the receipt I was confused. So now I don't have my cake and saw a purchase I did not want. So I asked her for explaination since it was confusing. The cashier--with a fullsilade of words thrown at me--said " I did not charge you for the cookies...do the math...do the math". She proceed to "do the math" for me and I was extremely confused by then. In that moment I felt unsafe and threatened by her rising anger--she was raising her voice ever so louder at me and acted as if I'm a nuisance for asking for a kind words explaining what happened. Anyway I walked away. But seriously I felt like that cashier would have jumped me if she wasn't working in this environment. My extinc was telling to get out...
I understand that this is an airport. These people in customer service probably have to deal with many difficult customers in a stressed out environment....but this incident hurt my heart and I will never return to peets again.
Rabbi Yisroel Bernath
Long line as one would expect at LAX, but great coffee.
Shopbox Guru
I am a regular Peet's customer with Peetnik visiting every other day for coffee. I am loyal customer. Today I felt like a loyal dog only.
I have stopped by Peets LAX Peet's store located close to Virgin America' s 60-69 gates i. Terminal 7 with a rush to ask for warm water to heat my babys milk. The employees and manager REFUSED to give me some hot water in a cup because I did not have my wallet with me. I walked all the way from the Virgin America gate to the store and they asked me to go back and get 0,44 cents. Unbelievable! My baby was crying and I was trying to get 2 oz of warm water. Humanity is dead in that Peets. I am still crying with anger and disappointment.
Brown Rabbit
Way below average latte with premium price. Bitter, diluted taste despite medium double shot
ray farr
Peets at terminal 6 lax, much shorter lines than Starbucks, normally very good drinks.dont expect anything but a bad attitude from the staff though they dont give a s..t and dont care if you like it or not.most likely why the line's are short
Vikki Jacuinde
we came thru LAX from australia , we used my husbands credit card which came up approved on the card machine, they said it declined but would not show a declined receipt and we had to pay again (for over priced coffee and orange juice) and found out later they had charged us twice. will never use Peets coffee in LAX airport again , very deceitful.
Reese Harlak
Good blueberry muffins but very small and took a while to get our food.
Mani M
Service was good. But coffee was terrible. Tastes like charcoal