Philz Coffee

My first visit to a Philz Coffee location. It was a nice Sunday afternoon and the place was buzzing. Indoor sitting was closed due to covid-19 and there was a long queue to order and even longer to pick up. The staff was very polite and friendly. The coffee itself was really good. I got a medium roost and it was smooth and rich. Would highly recommend this place.

To be honest I was reluctant to review this shop just cause I know philz quality and I don’t want to stop people from going to philz coffee shops.

However this shop ain’t it chief…

Coffee quality has lowered over the time this shop has been in business. When it first opened the coffee was on point. But now there’s a 95% chance your coffee will be water with coffee.

I have a few complaints
1. Coffee quality is bad, if you are coming to get coffee please go to another philz shop for a better fix. It is clear the team here needs to work on their coffee to water ratio cause it’s inconsistent almost all the time I visit.

2. Sweet and creamy is sweet and creamy not medium or none. I’ve ordered about 5 times now and 5 times in a row (sometimes even twice in one visit) and I’ve gotten sweetness and cream different than what I’ve asked for.

Overall if you are coming for good vibes then this is a good spot. If you are coming for coffee then don’t go - visit another branch. Unfortunately I’ve had many cases of bringing first timers to this spot and they were unfazed and at times disgusted by the coffee. “Is this the coffee you’ve been hyping up about?” Was the last comment I got from friends who came from NYC.

Please have the baristas retrained here, or at least get some baristas from the SJ state location; cause they’re on top of their consistency and coffee is day and night different.

Best coffee you can get! The staff is amazing and they always want to make sure it tastes great! I would highly recommend this place!!!

I like this Philz Coffee. I’m a realtor, I always come here to grab a drink. It’s in a great location here in Cupertino. The staff is always friendly and very pleasant to me.

Coffee shop close to Apple HQ in Silicon Valley. Quite a few different drink selections to choose from, along with one pound to go coffee bean bags. They have nice indoor and outdoor seating options as well.

Absolutely love the iced rose!! Great ambiance and WiFi connection is good even outside!

I went this coffee shop almost 30 times so far. It takes too long to have a cup of coffee... about 20 minutes. Restroom is too dirty and only one available. Tables and chairs are way short of number of customers always... They need invest to provide better customer services.

Worst coffee I’ve ever gotten from any Philz location. Ordered the mint mojito house way and the came out watered down, not sweet and not creamy. I was in a rush and didn’t want to wait another 10min for them to remake the drink. Will not come back to this location again.

Great coffee. Many options bursting with flavor. Definitely recommend.

I ordered a decaf mint mojito but was given an regular one. The rest of the day was a nightmare to me after the shot. In addition, there was almost no cream. Great location but worst Philz ever. Never go to this place.