The Human Bean
Amenities
- Wheelchair accessible entrance
- No-contact delivery
- Delivery
- Takeout
The Human Bean Reviews - 61
3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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James Baxter
The Human Bean, while excelling in areas of customer service and creativity, fails to achieve in the cornerstone of their business: good tasting coffee.
All the staff members are young, extremely friendly individuals, but ill-equipped for the job. The coffee making is rather slow, regardless of how busy it is, and I've yet to go one time without something going wrong with my order. Granted, they almost always rectify the issue, but from the communication, to the prep work of the coffee, to the payment, something always goes haywire.
The selection and cost is mediocre at best. It's rather comparable to Starbucks prices, but with a much more limited variety. You could save much more money by going to a local shop or Dutch Bros. In terms of what they offer, your standard few chocolate drinks, some knock-off tasting rebels, and your standard assortment of coffee beverages. They do have some non-coffee cold drinks which is nice, but nothing to special to note.
A fun gimmick of the coffee stand is they include a chocolate coated coffee bean on every cup. The only thing is, this bean was just handled by the glove-less hands of an employee, and during a time where spreading germs is pretty crucial, this seems extremely bizarre. The staff also doesn't offer the bean, its always given despite your preference. Most of the time it drops in my car or in the handing off the cup as it just rolls around on top of the cup aimlessly. This might seem over critical, but it really is a bizarre interaction everytime. It's quite tasty if you want a lot of chocolaty sugar, but sometimes it seems a bit....soft. Almost like its been sitting out in the heat baking away and loses the espresso bean's crunch. Needlessly to say, it's rather unappetizing when that happens.
If you're still reading this review, here is the big thing to take away - the coffee drinks are bad. I mean, watered down, warmed-up cups of cream bad. There is no rich coffee flavor in these drinks. In fact there is no coffee flavor at all. The warm drinks are hot cups of syrup and cream, and the ice drinks consist of four melted ice cubes floating in a pool of undesirable flavor. I've gotten everything from the sweetest drinks available to straight black, and it's all been bad. I will say, some of the sweeter syrups seem to shine through a bit better, but when there is no coffee taste to counter balance it, it's a sugar-infested nightmare. The caffeine kick is pretty minimal as well, slightly noticeable, but weak in strength. I don't know what is going on with the drink making, but they need to seriously up there coffee bean dosage and nail down some recipe amounts because I've gotten the same drink multiple times all with varying (but still poor) results.
Overall, the niceness of the crew is what saves this place from being a disaster. I've gone every single day since they've opened, so I feel I can accurately review the service, but all I hope is in the coming weeks the staff will stick it out and really nail down how to perform here. I'm strongly rooting for this establishment, and hope to give an astounding edited review in the future. Until then, I would avoid this place unless it's the last coffee option possible or you're looking for some cheerful folks.
⭐⭐
Friendly staff, weak tasting coffee, and pricer options.
carmen
the absolute stupidity of the owner to be able to run such a terrible coffee stand. you would think how could someone possibly mess up coffee that badly? well you can count on the owner to really knock your socks off with how BAD the coffee is. try at your own risk. would never recommend.
D Goodman
One car was ahead of me and had to wait a long time. Wait time was equivalent to a long line at Dutch Bros. Barista was chatting it up with the driver before she finally popped back in to make their drinks (She did apologize). Ordered an Americano and it tasted bitter and burnt. If I had ordered a sugary drink I'd probably not notice the awful tasting espresso.
GoldRarePumba
I have to say, after seeing all of these people make brand new google accounts just to leave one single review, specifically for the The Human Bean and all at five-stars. I knew I had to go!
What. The. Hell.
I must be missing something, because whatever everyone is having here is not what I'm having. I feel like I'm drinking a milkshake, not coffee. I think the most caffeine I got was from the chocolate coffee bean they gave me. Really dissatisfied with the taste by leaps and bounds.
Really nice staff though.
Nicole V
Brought the whole family for drinks to take along to see the Christmas lights. We showed up an hour before closing and still got yummy fresh-tasting soft cookies, delicious drinks and exceptionally friendly service at the window. One girl working by herself and she ROCKED it. Thanks!!!!!!!
RC Smith
I went by at 7pm, pulled to the second window. The primary window had 1 car in the line. The 2 girls inside kept talking and working on drinks together after the order was taken. Neither one of them came over to tell me they'd be with me in a minute. The only other car left the primary window, I waited another 2 min, (after being there for 6 min already). So I left. Was on my way to work, so I would have been late if I stayed to be waited on.
Not going back for business in the afternoon.
John Doe
Every time I go the chick at the window is mugging me so hard. Like do you want to fight bud? Sorry you go to do your job now lol
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Slow, but good. Has decaf options for everything. Expect to sit in the drive through a bit, but the people who work there put that time into making it good and not being made miserable.
New_Note10 plus
My coffee has always been good, I had one poor experience with the taste of the peppermint coffee but I probably should have asked about the taste, the staff are extremely nice and never had a problem with them.
Ariana
Love the coffee bean candy they give. Coffee is always so good