Search

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Kerbside pickup
  • In-store pick-up
  • In-store shopping

Barnes & Noble Reviews - 100

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cindy Pronsolino

I had to kill a little time while my car was being serviced, so I came to B & N to browse and have lunch. The Turkey chipotle sandwich is awesome. They have a lot of really nice gift ideas as well as a whole lot of new best sellers and historical fiction.

Giovanni Brown

One of my favorite places in Chico. Good books, coffee, and atmosphere.
The store is always clean and organized.

The B&N staff are always helpful to the utmost. If the store does not have a book that you are looking for they will offer to order it for you or give you other options around town.

I definitely recommend B&N to friends and family.

Bruce Moore

This has been the week of "first times" for me. I wouldn't say that I am a avid reader. Yes, my first time stepping into a Barnes and Noble.
I was very impressed with the layout, organized with a actual fore thought. I was searching for a BBQ cookbook, so many selections to choose from. I picked out my choice, walked right to the register and payed. I was in & out in less be than 15 minutes. Awesome job, thanks.

Andy Turenne

My experience was great. I did not find what I was looking for but the young lady who helped me took me to the customer service counter and found several selections on the computer. She asked me if I would like her to order a few of the selections for me two browse she took my information and will contact me when my selections come in. I was very impressed with the service I received. I have always been a fan of Barnes & Noble.

Karina Sweeney

I went in today because I’m having a problem with a nook that Barnes & Noble no longer sells. I received excellent customer service, the store manager was extremely helpful and went above and beyond to solve my issue. I can’t say enough good things about the customer service at this store, every employee I encountered was very polite and extremely helpful.

C Menezes

Definitely need more soft and comfortable chairs. After B&N got rid of there comfy chairs it really wasn't someplace we wanted to go and spend time. We took our money online. We checked in today and there was 1 comfortable chair. Ended spending 2 hours and $$ bring back the comfortable chairs♡♡

Krystal Gatewood

I always live walking into any type of book store, but Barnes & Noble is my favorite! I can pretty much order any book I want, so long as it wasn't published namby Amazon.
Even with COVID happening, the staff was super sweet and more than willing to help.
The store appears to have rearranged since the last time I was in there, but the selections on the shelves are keeping up with the times.

Sharon St.George

I would normally give 5 stars as they carry a good assortment of magazines that my husband and I like. The only thing I dont like is they take away seating because of the homeless problem coming in and sitting in them all day. We use to enjoy sitting on the wood benches they use to have so we can get off our feet. Now we have to stand so we only can make short visits so we can go sit back in the car. So thumbs down for making it harder for old folks.

Jessica Mc

One of my favorite places!

Dyllen Broussard

Honestly the best store/place to go to in Chico. It has every book you can think of and if they dont have it there, they can order it. The staff is very helpful and insightful. The atmosphere is delightful and warm. You can sit down anywhere and enjoy a good read and no one judges you for sitting on the floor reading. Added bonus you can order a coffee and something to eat from the Starbucks inside. Just have a grand ole time drinking coffee and reading books. Students from the college go here too to get some homework or research done. Overall a lovely place to be at.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Barnes & Noble Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 10 AM to 8 PM