Café Carmel

The service is awful. Cashier was rude, unwilling to help to take an order. Back male cook was laughing after several customers complained and walked out from the register. I will never come back to this place. So sad for a charming town like Carmel. Employ better staff, if you wear a mask, place it above your nose, and for the cashier's long nails, touching food and money at the same time as you're poiting every customer who expresses a grievance out the door, you should not be working in any service job. As you said to us "OKAY, BYE". *****************************

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Replying here since it won't let me on the platform:
Thank you for acknowledging this review. My husband and I stopped by today around 12pm you had a long line of costumers (we waited 15 min in line), 3 others walked out and a lady heard and saw the cashier throw her fingers at us out the door and said they are very rude here, and went back to say something to the cashier. I've never had this level of disrespect, the cashier and the male cook clearly don't need jobs for one to laugh and another to not only be vulgar in her way of speech but to show absolute disrespect to another person.

Tried the mango coconut tarte. It didn't taste fresh. I also tried the chai latte which was ok. Staff are friendly. The bathroom facility is open to public and it was clean.

Delicious sandwiches, pastries and ice cream. Only place you can find opened after 7 pm.

Truly enjoyed food. My first time I will be back

The customer service here is horrible. We walked in to order a latte, and the lady at the front told us very rudly that we have to leave, and cannot order because our dog is with us. All of Carmel is dog friendly, and we were simply taking an item to go. If you are looking for a spot with a positive attitude and welcoming customer service, this is NOT the place.
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RESPONSE TO OWNER:
Perhaps the real issue here is missed. There are more respectful ways to communicate to someone about establishment rules. The health department states service animals are okay, the distinction being behavior, NOT shedding or saliva which is what I assume you are referring to when you bring up the code. I would very much revisit the code and maybe get out of the service industry altogether if you are siding with a very disrespectful, insolent, plain rude individual you employ.

Good coffee and tasty TLT turkey sandwich! The downside is limited seating.

Best napoleon in California. Delicious!
Tiramisu was excellent.

Overpriced for very small portions. We had to take ours back, ordered smoked salmon salad sandwich and it was actually chopped “cooked” salmon with some chopped salad mixed together, thinly spread. For $18.50 including tax. Very small, thin French sandwich. Also had to wait for the sandwich to be made which took 5 mins before the food preparer got started! Also had BLT which was equally small and overpriced. Primavera panini which was costly but equally tiny portion. One member of staff was just rude, the younger lady was fine. Don’t bother eating here. Did takeout as inside soulless.

Had a some sweet french toast with some berries, a quick delicious breakfast, with a caramel macchiato. Great service as well.

I have had some pastries from here before and they were pretty good. Today my wife and I got a cheesecake slice and carrots cake cupcake. They were terrible. Both were stale and tasted horrible. We ended up tossing both of them. Looking back we should have went back to ask for our money back.