Don’t go! The Kawaii in Hot Springs is awful. The staff get my orders wrong every time I go and I’ve been many times. There also has been a few staff that have been rude and mean. The prices are way to pricey, for a “large” it’s 10$ when it’s basically a small drink….If I were you I would go to Bobalisious in Little Rock there boba drinks are 10-12$ for a ex large drink.
Went with my boyfriend to try some boba tea. Normally, I strongly dislike boba since I'm not a big fan of the weird jelly texture, but these were fantastic! the popping boba with taro was not too sweet but sweet enough and my boyfriend got the strawberry with yogurt boba that tasted like a milkshake. Def coming again to try the many flavors and combos they have to offer!
I wasn't going to change my 1-star rating until this place did better and change their staff. And they actually did and thank GOD because the new staff is alot more friendly and more welcoming than the older staff, including the new district manager himself. Now I can finally go back in peace without feeling uneased. 😌🧋🍥
Dallas Yelvington
Don’t go!
The Kawaii in Hot Springs is awful. The staff get my orders wrong every time I go and I’ve been many times. There also has been a few staff that have been rude and mean. The prices are way to pricey, for a “large” it’s 10$ when it’s basically a small drink….If I were you I would go to Bobalisious in Little Rock there boba drinks are 10-12$ for a ex large drink.
Madison Hughey (BittenGamer)
Went with my boyfriend to try some boba tea. Normally, I strongly dislike boba since I'm not a big fan of the weird jelly texture, but these were fantastic! the popping boba with taro was not too sweet but sweet enough and my boyfriend got the strawberry with yogurt boba that tasted like a milkshake. Def coming again to try the many flavors and combos they have to offer!
Naomi Brunson
I wasn't going to change my 1-star rating until this place did better and change their staff. And they actually did and thank GOD because the new staff is alot more friendly and more welcoming than the older staff, including the new district manager himself. Now I can finally go back in peace without feeling uneased. 😌🧋🍥
melody Hatten
My sister and I went here for the first time this week and we both loved our drinks. I got the Frog Prince 🐸 I can't wait to go back and try more.
Mikalynn Lindberg
The person at the register was really nice. Friendly atmosphere, and the drinks are good
Amanda
Very cute Japanese Boba Cafe. Yummy drinks with a lot of variety!
Diana Chase
Special Treat for grandkids, they absolutely loved the flavors. Service was quick, staff patient and helpful.
Michael O'Neal (RaifWolf)
Love it! Delicious boba and bao buns. Try the shooting star!
Brittney Barrett
I'm not huge on the boba craze. I think it's weird, but it was 😋
Jonathan Shy
Delicious Boba and super friendly staff