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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping
  • Takeout

Cream & Cake Couture Reviews - 100

3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Aj W

I had a carrot cupcake from here. The presentation was gorgeous. The cupcake was good. It’s a little pricey but doable. My friend had the confetti cupcake and she enjoyed her cupcake as well. They had some cookies that were huge and looked look as well. The display case had a variety of goodies. Definitely worth a stop just to try something sweet.

Justine Vild

I was here last year and had such a rude experience by the staff, I never thought I would return. Fast forward a year later, my daughter really wanted to come here so I reluctantly agreed. After all, I believe in second chances. The line was not too long on a Monday at 4:30pm. Stood in line for over half an hour. The woman behind the counter was by herself but at least she didn't have a mean attitude! Hopefully they got rid of that person. Ice cream was good. Got the salted caramel cheesecake for tomorrow. If it's terrible, I'll update this review but it looks delicious. Their wedding cake displays were gorgeous works of art.

Kyra Hanson

Bad experience with staff… visited early in the day and the lady working seemed unhappy to add caramel to a mocha for my mother in law. Strange! But OK, customer service isn’t for everyone. I asked her when she closed so I could come back after lunch and a hike to get some ice cream. My heart was set, and I glanced at the clock. “6 o’clock” she said. Great! I will be watching the clock. After lunch and a hike, I waited in 40 minutes of Sedona traffic and got there at 5:45, right after she shut and locked the doors with customers inside. There were a couple other people who joined me looking through the locked doors, appearing depressed and disappointed as well. My heart was broken, and my ice cream dreams are left unfulfilled.

Andrew Kelada

While the ice cream at Cream & Cake Couture was decent, the long wait to order wasn't worth it. The atmosphere inside the shop was charming.

The menu offers a variety of ice cream flavors, but the wait time to order was longer than expected. When I finally got to try the ice cream, it was good, but not exceptional. The flavors were interesting, but they didn't quite live up to the hype. The prices were also a bit high for what you get.

Overall, I would say that Cream & Cake Couture is an okay option for ice cream in Sedona, but the long wait time and high prices make it hard to justify a return visit. If you're in the area and have time to kill, it's worth a try, but don't expect to be blown away. Based on my experience, I would give it 3 out of 5 stars.

Tyler Wardrop

Terrific spot to grab ice cream, coffee, or a sweet treat. This is located in the extension of the shopping village on the other side of the road. The staff here we're excellent and made us feel right at home.

Alan Huang

A small ice cream shop, the wait was a bit long. Ordered the blood orange sorbet with their homemade chocolate cone. Sorbet flavor was good, but melted very fast in the Arizona heat. Homemade cone was very good.

KOKO O

We had ice cream "Irish Cream Brownie" & "Double Espresso". I can say I met the best ice cream in Arizona. ♡♡♡

Yomatius

Best ice cream in town. The house made waffle cones elevate the whole thing. Staff were nice and friendly, and very busy! I am going to go back next time I am in town.

Samantha M

This is our favorite sweet treat stops in Sedona!!! The staff is always friendly and attentive. The desserts are top notch and they have delicious gluten free options too.

Whether you get coffee, ice cream or one of these delectable desserts, you can’t go wrong. Their seasonal flavors keep locals coming back not matter how many times I’ve gone before. Definitely stop here if you have a sweet tooth or need a caffeine pick me up.

Ashley Lubold

The food was okay-nothing overly amazing that matched the price we paid for simple dessert options! We didn’t have a problem with staff-she was very friendly and helped us. We had gelato, sugar cookie and a cupcake. Gelato was good but not worth the price paid. Sugar cookie was okay but a hard one incase you like soft and chewy. Be careful of allergies-our friend is allergic to coconut and it was in her cupcake (not their fault at all but just an fyi).

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